Deli / Cheese Department Manager

3 months ago


Thornhill, Canada Olive Branch Full time

**About Olive Branch**:
Olive Branch is a brand-new kosher grocery store opening soon in Promenade Mall As we aim to be Thornhill’s community hub and go-to source for premium kosher food, our team will be at the heart of an incredible shopping experience featuring a bakery department, fresh fish, deli, and cheese counters, produce departments, prepared foods, and convenient to-go options. We are committed to providing top-tier excellence in customer service, ensuring every customer leaves feeling like they never want to shop anywhere else. Be a part of something special where quality, community, and exceptional customer care come together to set a new standard in grocery retail.

**About **t**he **r**ole**:
**What **you'll** do**:
**Leadership and Team Management**:

- Supervise, train, and develop department staff
- Schedule and delegate tasks to ensure efficient department operations
- Foster a positive and inclusive work environment
- Conduct regular performance evaluations and provide feedback

**Customer** Service**:

- Ensure a high level of customer satisfaction by addressing customer needs and resolving issues promptly
- Maintain a clean, organized, and visually appealing department
- Provide product knowledge and assist customers in finding items

**Inventory and Stock Management**:

- Monitor inventory levels and order products to ensure adequate stock
- Perform regular inventory audits and manage stock rotation to minimize shrinkage
- Coordinate with suppliers and manage deliveries
- You may occasionally be required to work in cold environments (freezer loading and unloading) and lift up to 50lb weight cases

**Sales and Merchandising**:

- Implement merchandising strategies to optimize product placement and sales
- Monitor sales performance and identify opportunities for growth
- Develop and execute promotional activities and special displays

**Compliance and Safety**:

- Work with our in-house Rabbi to ensure compliance with Kosher Law, and health and safety regulations
- Maintain accurate records and reports as required
- Implement and enforce store policies and procedures, including all Health and Food Safety requirements

**What **you’ll** bring**:
**Education**:

- High school diploma or equivalent required
- Bachelor’s degree in business administration, retail management, or a related field preferred

**Experience**:

- Minimum of 3 years of experience in grocery retail management role
- Proven track record of achieving sales targets and managing budgets

**Skills**:

- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Proficiency in inventory management and point-of-sale (POS) systems
- Ability to work in a fast-paced environment and handle multiple tasks
- Ability to lift up to 50lbs

**Personal Attributes**:

- Community and customer-focused with a passion for retail
- Detail-oriented with strong organizational skills
- Flexible and adaptable to changing priorities
- Problem-solving and decision-making abilities

**What’s** in it for you**:
Comprehensive benefits program for ALL (part-time, full-time, hourly, **and **salaried employees) with extended health, prescription drug, dental, and vision coverage

Above-industry average compensation and annual performance bonus plan opportunities

Generous time-off provided (with **Saturdays off guaranteed)**

***Goodlife corporate membership program

️ Easy-to-use app-based scheduling tool to view shifts, block off availability, and request time off

In-depth training to help you succeed in your role and ample growth opportunities to cultivate your career at Olive Branch

Please note that Olive Branch is a 100% kosher store and is closed during all Jewish religious holidays and every Saturday throughout the year, as well as Christmas Day and New Year’s Day.

**_
Equal _**_e_**_mployment _**_o_**_pportunity_**
- Olive Branch does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, _colour_, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws._


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