Stakeholder Engagement Coordinator

3 weeks ago

Etobicoke, Canada Women's Habitat of Etobicoke Full time

**AGENCY SUMMARY**
Women’s Habitat is a multi-service feminist organization supporting women-identified individuals and their dependents impacted by intimate partner and familial violence and poverty. Women’s Habitat provides shelter and services to self-identified women and their dependents who are survivors of violence. Both the residential - opened in 1978 - and outreach community services and programs - opened in 2006 - offer a suite of trauma-informed VAW services to support self-identified women and their dependents. The shelter is a harm reduction facility.

**JOB SUMMARY**
The Stakeholder Engagement Coordinator is responsible for leading and developing interactions with external stakeholders, donors, third parties and community initiatives to increase and maximize opportunities for fundraising, awareness, education, donor generation and relations. This position also manages the recruitment, selection, orientation, supervision and evaluation of volunteers and students and supports the Executive office from time to time.

**KEY RESPONSIBILITIES**

STAKEHOLDER ENGAGEMENT (60%)
- Assist the Philanthropy team with thank you events throughout the year
- Support the Director of Philanthropy, Resources and Systems to coordinate and plan all third-party events.
- Respond to inquiries and develop a program aimed at increasing third party revenue.
- Collaborate to support the development and execution of strategic briefs and digital fundraising campaigns aimed at both the acquisition of new donors as well as maintaining the annual fund of monthly and one-time donors.
- Collaborate to upgrade and review monthly giving program including promotion, on boarding, stewardship and upgrading
- Prepare and present a monthly report to the Director of Philanthropy, Resources and Systems with benchmark metrics and campaigns cost effectiveness.
- Assist with organizing Task Force committee meetings.
- Coordinate activities related to the Holiday Hamper program.
- Coordinate activities related to the development and implementation of the annual stewardship plan for all donors.
- Provide back-up support to Donor Services Coordinator and perform other duties as assigned.
- Coordinate deliverables for a portfolio of corporate funders and prospects to increase engagement, provide impact updates and future giving opportunities.
- Assist in setting the strategic direction for funding requests and proposals based on donor preferences, capacity, and giving priorities.
- Identify companies that may be able to host a fundraising event in support of WHE or sponsor WHE events and/or those that offer matching programs and volunteer grants.
- Proactively deepen relationships within existing corporate stakeholders; create opportunities to develop next level relationships, engage corporate volunteers to assist in networking and increase corporate support (financial contributions and in-kind).
- Assist in writing and preparing proposals and agreements for corporate foundation program funding and support the preparation of impact reports as required.
- Contribute to the development of communication materials, including publications used in the cultivation, solicitation, acknowledgement and stewardship of prospects
- Lead the onsite experience with corporate and community volunteer groups that attend onsite (WHE locations) to support programming or assist with other special projects or duties as assigned.
- Organize and manage a list of corporate volunteer opportunities including the United Way Days of Caring.
- Assist in the preparation of the department budget and Annual Report.
- Participate as a contributing member of the Philanthropy team and support all departmental activities as required.
- Any other duties/special projects as required

VOLUNTEER AND STUDENT RESPONSIBILITIES (20%)
- Respond to inquiries from WHE staff, volunteers and the general public.
- Direct and supervise event volunteers on various initiatives.
- Implement, maintain and update the agency wide individual volunteers and student placement programs.
- Collaborate with the Manager of Programs and Services to design new volunteer roles that are appropriate for volunteers supporting service delivery.
- Liaise with post secondary institutions to arrange partnership agreements and collaborate with the Manager of Programs and Services to set up practicum placements.
- Collaborate with Social Media, Marketing & Communications Coordinator to employ a variety of recruitment methods such as networking, advertising and social media to recruit volunteers and students.
- Develop and maintain professional agency-wide volunteer practices and materials (eg. Volunteer orientation and manual, registration forms) and monitor adherence to all policies and procedures which guide volunteer and student involvement
- Ensure the Volunteer Program Policy is accurate and up to date, revising the policy as needed.
- Conduct appropriate recruitment, orientation, training, supervision and eval

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