Experienced Table Games Dealer

2 months ago

Calgary, Canada Cash & Ace Casinos Full time

**Job Overview**:
Under the direction of the Games Manager/Supervisor/Pit Boss, the Table Games Dealer is responsible for dealing cards to guests in accordance with Alberta Gaming Liquor & Cannabis (AGLC) Terms and Conditions while providing excellent customer service. Maintaining the company’s core values is essential for this position. The Table Games Dealer is critical to the success of our business and always maintains a professional manner.

**Responsibilities and Duties**:
Welcomes guests to the table and deal cards as per AGLC Terms and Conditions.

Responds to guest issues and escalate as required.

Monitors chips and cash and ensures the integrity of the game.

Observes problematic guest behaviors and reports to the Supervisor as required.

Is a great team player and exemplify outstanding guest service, to both internal as well as external guests.

Develops and cultivates strong working relationships with guests, ownership, employees, the AGLC and the community and charitable organizations.

Ensures compliance with AGLC policies.

Ensures compliance with licensing laws, health and safety and other statutory regulations.

Promotes and maintains the highest levels of integrity and customer service.

Ensures outstanding guest service by responding promptly to guest needs and requests for service.

Follows and supports the core values of the company.

Other duties as required.

**Education and Experience**:
Minimum of high school education or suitable combination of education and experience.

Dealer Class 3 or above and must have either Roulette, Tile Paigow, or Craps.

Minimum 2 years of dealing experience (required).

Current AGLC registration gaming license, or ability to successfully become a registered gaming worker.

Ability to successfully pass a criminal background check.

AGLC certifications including Anti-money Laundering (AML) Certification, Deal us in Phase 1.

AGLC certifications including Deal us in Phase 2 and ProServe certification are considered an asset.

**Skills and Abilities**:
Ability to speak English is mandatory. Ability to fluently speak additional languages is an asset.

Strong work ethic with ability to maintain professionalism and a high level of confidentiality.

Knowledge of gaming controls.

Ability to maintain effective table control, in terms of both game speed and protecting the integrity of the game.

Ability to maintain 20+ hands per hour.

Ability to recognize signs of collusion or team play, angling, obvious misinterpretation, or manipulation of the house rules, etc.

Excellent written and verbal communication skills.

Excellent interpersonal skills, organized, with strong problem-solving skills.

Experience dealing with VIP guests is considered an asset.

**Job Requirements**:
Ready and willing to work a flexible schedule, including graveyards, weekends, and holidays. The hours of work will be based on operational needs.

Knowledge of AGLC Terms & Conditions and Operating Guidelines.

Knowledge and ability to clearly explain operating house rules to guests and employees.

Professional demeanor and ability to approach situations in a tactful manner.

Ability to work calmly under pressure and treat others with respect regardless of their status or position.

A passion for providing excellent service and full alignment with the organization’s vision.

Strong willingness to learn about guest needs and wants.

Work Conditions and Physical Requirements:
Stand/sit - Must be able to remain in a stationary position for most of the shift.

Walk - Must be able to occasionally move about inside the Casino.

Use of hands/fingers - must be able to use both hands to deal cards, pay chips, etc.

Talk/hear - must be able to detect, determine, identify, observe, inspect, and assess. This positions frequently communicates with guests and employees throughout the entirety of the shift. Must be able to exchange accurate information and professionalism in these situations. Visual acuity of at least 20/40 in either or both eyes with or without corrective lenses.

Works in an indoor, fast-paced environment.

Advanced attention to detail.

Ability to work well under pressure.

  • Craps Dealer

    2 months ago

    Calgary, Canada Cowboys Casino Full time

    Cowboys Casino is currently recruiting experienced Craps Dealers who love meeting new people every day and thrive in an environment that changes daily. We are looking for Craps Dealers who relish the challenge of knowing that 19,289 people are leaving the Saddledome and a pile of them are coming to Cowboys Casino where the dice are as hot as our beloved...

  • Table Games Dealer-full Time

    2 months ago

    Calgary, Canada ACE Casinos Blackfoot Full time

    **Job Overview** **Responsibilities and Duties** - Deals Table Games in accordance with AGLC Terms and Conditions and ensures compliance with AGLC policies. - Performs Cash and Chip transactions that ensure the integrity of the games. - Develops and cultivates strong working relationships with guests, ownership, employees, the AGLC and the...

  • Dealer

    2 days ago

    Calgary, Canada Elbow River Casino Full time

    **Introduction**: **Responsibilities**: - Deals table games in accordance with AGLC terms and conditions with AGLC regulations. - Welcomes guest to the table - Promotes and maintains the highest level of integrity and customer service. - Will follow all the licensing laws, health and safety, and company policy’s & procedures. - Preforms cash & chip...

  • Blackjack Dealer Training

    2 months ago

    Calgary, Canada Cowboys Casino Full time

    Do you love playing games? Ever thought about playing games for a living? That is what you'll get to do as a Blackjack Dealer. Cowboys Casino is currently recruiting dynamic, highly motivated Blackjack Dealers who love meeting new people every day and thrive in an environment that changes daily. Free on-site training to begin November 18, 2024...

  • Multi Game Dealers

    7 months ago

    Calgary, Canada Deerfoot Inn & Casino Inc Full time

    Deerfoot Inn and Casino is looking for energetic, outgoing, customer service orientated multi game dealers to join the team. Must be available to work weekend and nights. Successful applicants will need blackjack and poker or roulette **Job Type**: Permanent **Salary**: From $15.00 per hour **Benefits**: - Extended health care Schedule: - 12 hour...

  • Dealer - Poker

    2 weeks ago

    Calgary, Canada Cash & Ace Casinos Full time

    **Job Overview**: Under the direction of Poker House/Pit Boss, the Poker Dealer is responsible for dealing cards to guests in accordance with AGLC Terms and Conditions while providing excellent customer service. Maintaining our CORE values is essential for this position. The Poker Dealer is critical in the success of our business and maintaining a...

  • Game Facilitator

    7 months ago

    Calgary, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator. Key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep...

  • Poker Dealer

    4 months ago

    Calgary, Canada Cash & Ace Casinos Full time

    **Job Overview**: Under the direction of Poker Manager/House/Pit Boss, the Poker Dealer is responsible for dealing cards to guests in accordance with Alberta Gaming Liquor & Cannabis (AGLC) Terms and Conditions while providing excellent customer service. Maintaining the company’s core values is essential for this position. The Poker Dealer is critical to...

  • Experience Dealers

    5 months ago

    Calgary, Canada ACE Casinos Blackfoot Full time

    **Job Overview**: Under the direction of the Games Manager/Supervisor/Pit Boss, the Table Games Dealer is responsible for dealing cards to guests in accordance with Alberta Gaming Liquor & Cannabis (AGLC) Terms and Conditions while providing excellent customer service. Maintaining the company’s core values is essential for this position. The Table Games...

  • Game Facilitator

    2 months ago

    Calgary, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator. Key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep...

  • Game Facilitator

    5 days ago

    Calgary, Canada Activate Games Full time

    **#Enter the Game** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator. Key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep...

  • Game Facilitator

    3 months ago

    Calgary, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator. Key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep...

  • Game Facilitator

    3 months ago

    Calgary, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator. Key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep...

  • Experienced Dealers

    7 months ago

    Calgary, Canada ACE Casinos Blackfoot Full time

    **About us!** Cash Casinos and ACE Casino were recently acquired by a new ownership group and is undertaking a transformation and modernization of its Casino businesses located in Calgary and Red Deer. We are an Alberta based, family-owned business looking to grow our Casino's leadership team. Our current locations include Cash Casino Calgary, Cash Casino...

  • Games Manager

    7 months ago

    Calgary, Canada Cash & Ace Casinos Full time

    **The Position** Reporting to the Casino Manager, the Games Manager is an exciting leadership role that will experience all the classic casino games and action. The Games Manager will oversee all the gaming floor tables. This is an excellent opportunity to grow with our business that now operates three casinos in Alberta. **Responsibilities**: Support and...

  • Games Manager

    4 months ago

    Calgary, Canada Cash & Ace Casinos Full time

    **Job Overview**: Reporting to the Senior Games Manager, the Games Manager is an exciting leadership role that will experience all the classic casino games and action. The Games Manager will oversee all the gaming floor tables. **Responsibilities and Duties**: Supports and implements procedures to ensure the highest level of compliance. Motivates and...

  • World Series of Poker Dealers

    4 months ago

    Calgary, Canada Deerfoot Inn and Casino Full time

    World Series of Poker dealers. Looking for currently AGLC registered experienced poker dealers to come join us for our 8th WSOP event, taking place January 8- 20, 2025. Dealers need to be experienced, energetic, outgoing and customer service orientated. Not a Dealer? No problem! We are offering a training course from Oct 7 - 17, 2024 or Oct 21 - Oct 31,...

  • Poker Pit Boss

    7 months ago

    Calgary, Canada Elbow River Casino Full time

    Elbow River Casino is a first-class entertainment establishment. We set ourselves apart from our competition with a great location, superior gaming and entertainment experiences, with quality food services, and setting high standards for our delivery of customer service. We are committed to our employees in providing fair and equitable treatment, good...

  • Dual Rate Pit Supervisor/pitboss

    3 days ago

    Calgary, Canada ACE Casinos Blackfoot Full time

    **Reports To** The Pit Supervisor/Pitboss will report to the Senior Games Manager **Job Overview** The Pit Supervisor/PitBoss will oversee the Table Games department and all related tables. This is an excellent opportunity to grow with our business that now operates three casinos in Alberta. **Responsibilities and Duties** - Supports and implements...

  • Dual Rate Pit Supervisor/pitboss

    3 days ago

    Calgary, Canada Cash & Ace Casinos Full time

    **Reports To** The Dual Rate Pit Supervisor/Pitboss will report to the Games Manager **Job Overview** The Dual Rate Pit Supervisor/PitBoss will oversee the Table Games department and all related tables. This is an excellent opportunity to grow with our business that now operates three casinos in Alberta. **Responsibilities and Duties** - Supports and...