Systems Administrator
3 weeks ago
**About Us**:
We are **1Click Heating & Cooling**, Canada’s largest, most transparent, and trusted e-commerce platform for Homeowners transitioning to electrification for their homes.
With rising fossil fuel prices, new carbon taxes, and a growing commitment to reducing carbon footprints, millions of Canadians are electrifying their homes to meet their energy needs efficiently and sustainably. Our platform empowers smart Homeowners to transition towards net-zero energy consumption, significantly lowering their energy costs while contributing to a sustainable future.
At **1Click Heating & Cooling**, we’re committed to helping Canadians transition to cleaner energy systems with confidence, efficiency, and transparency. Join us in driving the electrification movement and shaping the future of net-zero homes.
**Your Role**:
As a **System Administrator**, you will be at the heart of managing and optimizing our interconnected tech ecosystem. From building and maintaining seamless integrations to enabling automation and improving workflows, your expertise will ensure our systems work together harmoniously to support marketing, e-commerce, and operational excellence.
**Key Responsibilities**:
- **NetSuite ERP Integration, API Management, & Customization**:
- Develop and manage integrations across platforms such as NetSuite, CMMS Shepherd (Field Service Management Application), TalkDesk, Zapier, and the new rollout of our website.
- Integrate and automate interactive customer quiz quote results in the NetSuite workflow to deliver personalized experiences and drive company value.
- Configure and maintain custom scripts and workflows to enhance NetSuite functionality for business operations.
- Implement location-based functionality using Abstract API.
- Ensure smooth operation of automation workflows via tools like Make, ChatBase, and other integrations.
- **SalesAsk Development**:
- Configure and maintain SalesAsk, a large language model (LLM) platform that analyzes sales team calls.
- Optimize its real-time coaching and feedback capabilities to enhance sales performance.
- Ensure accurate generation of summarized notes for streamlined post-call documentation.
- **Website & E-commerce Support**:
- Support future-state migration, iteration, and customization of our Shopify-based website.
- Iteratively improve and maintain an interactive quiz that helps drive lead conversions by generating personalized quotes for customers, while enhancing company value through tailored customer experiences and data-driven insights.
- Effectively migrate relevant data from the company’s WordPress website hosted on AWS and WooCommerce platform to our new Shopify-based platform.
- Maintain security and performance tools like CleanTalk and Wordfence.
- **Marketing & Data Operations**:
- Ensure alignment of campaign data and reporting across platforms like Meta Ads, Google Ads, and Microsoft/Bing Ads.
- Monitor and refine tracking solutions using Google Analytics, Google Tag Manager, and Microsoft Clarity.
- **Collaboration & Team Tools**:
- Work with collaboration tools such as ClickUp, Google Docs, and Microsoft 365.
- Analyze and share actionable insights from platforms like Google Search Console and Google Shopping.
**Qualifications**:
- 3+ years of experience in system integration and automation tools like Zapier, Make, and APIs.
- Strong familiarity with e-commerce platforms (WordPress/WooCommerce, Shopify).
- Proficiency in marketing tech stacks including Google Ads, Tag Manager, Analytics, and Meta Ads.
- Hands-on experience with CRMs, ERPs, and operational tools such as NetSuite, and VOIP phone systems
- Proficiency in JavaScript, CSS, HTML, React, MySQL, and Node.js, with the ability to implement interactive features, maintain front-end design, and work with databases and server-side technologies to enhance e-commerce functionality.
- Bonus: Familiarity with Typeform, Vercel, or Google Cloud and LLM knowledge.
**Skills & Competencies**:
- Advanced problem-solving skills with a focus on system efficiency and automation.
- Analytical mindset with experience in data-driven tools and platforms.
- Strong communication skills with the ability to collaborate across teams.
- Organized, proactive, and capable of managing multiple priorities.
**Why Join 1Click Heating & Cooling?**
- Be part of a company driving innovation in electrification and sustainable energy solutions.
- Help shape the future of e-commerce and integration for homeowners.
- Collaborate with a team passionate about empowering Canadians to reduce their energy costs and carbon footprints.
- Work in an environment that values creativity, transparency, and growth.
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