Sales/customer Service Representative
7 months ago
This is summer employment with the potential option for extension into the fall.
Your duties and responsibilities shall include but not be limited to the following:
- This role will primarily be focused on handling retail store inquiries on rental products for the Special Event Industry.
- Shifts 9 am-5 pm Monday to Friday, and as the business requires.
- Maintain records related to sales.
- Recommend, select, and help locate or obtain products based on customer event needs.
- Sell, or arrange, for delivery and/or event setup services for rental products.
- Responsible for responding to customer inquiries for information and sales in a timely manner.
- Work with potential clients to understand their needs and provide solutions.
- Completes accurate processing of all transactions including open and closing procedures.
- Follows up with every client for accurate quotes, ordering, delivery requests and payments.
- Assist in physical set-up of events as needed. (can lift between 30 to 50 lbs)
- Researches and stays on top of latest trends in wedding and event industry.
- Assist and support the linen picking process, backing up the lead picker as required.
**This is summer employment with the potential option for extension into the fall.**
Your duties and responsibilities shall include but not be limited to the following:
- This role will primarily be focused on handling retail store inquiries on rental products for the Special Event Industry.
- Shifts 9 am-5 pm Monday to Friday, and as the business requires.
- Maintain records related to sales.
- Recommend, select, and help locate or obtain products based on customer event needs.
- Sell, or arrange, for delivery and/or event setup services for rental products.
- Responsible for responding to customer inquiries for information and sales in a timely manner.
- Work with potential clients to understand their needs and provide solutions.
- Completes accurate processing of all transactions including open and closing procedures.
- Follows up with every client for accurate quotes, ordering, delivery requests and payments.
- Assist in physical set-up of events as needed. (can lift between 30 to 50 lbs)
- Researches and stays on top of latest trends in wedding and event industry.
- Assist and support the linen picking process, backing up the lead picker as required.
- **Education/Experience Requirements**:
- Have a passion to provide outstanding customer service.
- Can easily work with different computer programs.
- Are able to work flexible work hours based on client needs.
- Can effectively communicate with clients and staff.
- Are highly collaborative, possess excellent customer service skills and can follow through on directives.
- Have a desire to succeed and strive toward achieving sales results.
- Thrive in a fast-paced environment.
- Want to learn about and be involved in the events and planning industry.
- Have a passion to provide outstanding customer service.
- Can easily work with different computer programs.
- Are able to work flexible work hours based on client needs.
- Can effectively communicate with clients and staff.
- Are highly collaborative, possess excellent customer service skills and can follow through on directives.
- Have a desire to succeed and strive toward achieving sales results.
- Thrive in a fast-paced environment.
- Want to learn about and be involved in the events and planning industry.
**Job Type**: Seasonal
Contract length: 3 months
Pay: $16.00-$17.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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