Customer Service Representative

2 days ago

Edmonton, Canada Texcan Full time

**CSR - Sales Support**:

- Responding to customers inquires in a prompt and professional manner.
- Entering customer orders accurately and efficiently.
- Ensuring correct flow and accuracy of documentation from customer order entry
- Reviewing various vendor documents for special projects.
- Review purchase orders and quotes to ensure there are no discrepancies.
- Providing quotes to customers as directed by Sales Representative or Management.
- Assisting the Sales Representatives and Management to ensure our customers consistently receive the highest level of customer service.
- Preparing reports and business correspondence as required.
- Coordinating and assisting with communication documents pertaining to activities that involve development of a major project.
- Expediting orders and working with purchasing to sourcing product and delivery information on behalf of the Sales Rep.
- Assisting in completing month end procedures and customer orders.
- Liaison with the warehouse personnel to ensure the orders have been shipped correctly and successfully.
- Working with all regional departments and coordinating the actions necessary for the implementation of successful major projects.
- Answering phones and assisting customers with inquiries
- Follow pricing instructions to input quotes and orders into the system
- Build spreadsheets for pricing and inventory

**Document Control**:

- Review contract specifications during the execution and closing phases of the project.
- Verify completeness and accuracy of all data.
- Project documentation reviews to ensure that all required documents have received by customers. Also reviewed by Sales Manager.

**Desired Skills & Experience**:

- A minimum 3-4 years of Customer Service/Administration experience in a busy office environment.
- High School Diploma required; Post Secondary education is preferred in Administration and/or Business Management.
- Ability to type at least 50 words per minute with a high degree of accuracy.
- Must be accurate and efficient at data entry, with attention to detail.
- Must be proficient with MS Office (Excel, Outlook, Word, Powerpoint).
- Strong computer skills, specifically with excel and understanding using spreadsheets/ generating reports for data analysis.
- Exceptional organizations skills with the ability to effectively multitask.
- Efficient time management skills.
- Ability to work with a team and independently.
- Document control experience would be a strong asset.
- Must know how to effectively manage documents and maintain filing.
- Willing to work overtime when required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Edmonton, AB T5S 2V6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please Answer: What is your level of Excel? Basic, Advanced or Intermediate?
- Please Answer - What salary range are you targeting?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 2 years (required)

**Location**:

- Edmonton, AB T5S 2V6 (required)

Work Location: In person

  • Customer Service Representative

    2 months ago

    Edmonton, Canada Somrav Marketing Solutions Full time

    We are a sales and consulting agency located in the Edmonton area and are partnered with one of the largest telecommunications household-known product campaigns. Our firm is committed to establishing and maintaining long-lasting relationships with clients, team members, and stakeholders. Because of the exponential growth our entry-level Customer Service...

  • Customer Care Lead

    1 day ago

    Edmonton, Canada Epiroc Customer Center Full time

    _**Customer Care Lead - Edmonton, AB**_ **RESPONSIBILITIES**: Provide technical/commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada Team Auctions Ltd Full time

    Customer Service Representative We're growing! Exciting opportunity to become part of the TEAM. Customer Service Representative Job Responsibilities: - Serve customers by providing information and resolving problems. - Answer questions and assist customers with creating and maintaining online accounts. - Accept Auction consignments and assist customers...

  • Automotive Customer Service Representative

    4 months ago

    Edmonton, Canada Speedy Auto Service, Enata Enterprises Inc. Full time

    **Company Description** Speedy Auto Service originated in Ontario, Canada in 1956 and has since grown into one of the most iconic automotive brands in Canada. In 1993, it evolved into Speedy Auto Service and joined the Fix Network global aftermarket family in 2016. Today, Speedy Auto Service operates over 65 family-owned locations across Canada, offering...

  • Customer Service Representative

    4 months ago

    Edmonton, Canada Affinity 1:1 Full time

    Affinity 1:1 is looking for a Client Support Representative to join our team. The Client Support Representative will be responsible for providing excellent service to the clients. The Client Support Representative will work closely with the sales team, operations, and other departments to ensure that customer support is top-notch. Why become a Client...

  • Customer Service Representative

    2 months ago

    Edmonton, Canada Quadra Group Full time

    **Position**: Customer Service Representative **Location**: Vaudreuil-Dorion, QC; Burlington, ON; Edmonton, AB; **Status**: Full-time, Contractual (12 months) **Workplace Flexibility**: Hybrid work policy (minimum of 2 days per week in the office at the designated office location) We are currently recruiting for a Customer Service Representative to join our...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada Kohltech Windows & Entrance Systems Full time

    **Job Summary**: Our Customer Service Representatives are the first point of contact with our customers. The Customer Service Representative will be responsible for responding to dealer inquiries and ensuring the highest level of customer service. **Job Duties**: - Maintain exemplary service to existing customer base. - Provide quotations for products to...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada AutoCanada Inc. Full time

    **Customer Service Representative** **Crosstown Autobody** **Edmonton, Alberta, On-Site** **Compensation: $45,000 - $55,000 per year** **Schedule: Monday to Friday, 8 am - 5 pm** **Crosstown Autobody** is looking for a **Customer Service Representative** located in **Edmonton, Alberta**. We are a growing team with opportunities for career...

  • Customer Service Representative

    1 week ago

    Edmonton, Canada U-Haul Full time

    **Location**: 9521 51 Ave, Edmonton, Alberta T6E4W8 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...

  • Customer Service Representative

    6 days ago

    Edmonton, Canada U-Haul Full time

    **Location**: 10210 - 218th St, Edmonton, Alberta T5S2C3 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to...

  • Customer Service Representative

    6 days ago

    Edmonton, Canada U-Haul Full time

    **Location**: 11120 154th St, Edmonton, Alberta T5M3M9 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...

  • Customer Service Representative

    7 days ago

    Edmonton, Canada U-Haul Full time

    Location: 11120 154th St, Edmonton, Alberta T5M3M9 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada MCSnet Full time

    **Customer Service Representative** **St. Paul, AB** Are you looking to make a real difference in how people connect and communicate? Do you want to be at the forefront of cutting-edge technology and make a real difference? Are you ready to start your journey in shaping the future of connectivity? We have an opportunity for you! **About Us**: MCSnet is...

  • Customer Service Representative

    7 months ago

    Edmonton, Canada MCSnet Full time

    **Customer Service Representative** **St. Paul, AB** Are you looking to make a real difference in how people connect and communicate? Do you want to be at the forefront of cutting-edge technology and make a real difference? Are you ready to start your journey in shaping the future of connectivity? We have an opportunity for you! **About Us**: MCSnet is...

  • Customer Service Representative

    3 weeks ago

    Edmonton, Alberta, Canada VAPE & SMOKE Full time

    At VAPE & SMOKE, we are seeking a highly motivated Customer Service Representative to join our team.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer...

  • Customer Service Representative

    6 months ago

    Edmonton, Canada Stogryn Premier Wellness Resources Full time

    Customer Service Representative For over 50 years, Stogryn Premier Wellness Resources has been helping salon and spa partners grow their business with premier products and equipment that reflect their clients’ needs and values. Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the professional and timely...

  • Customer Service Representative

    4 months ago

    Edmonton, Canada Edmonton Elks Football Club Full time

    **Customer Service Representative** **Title** Customer Service Representative, Team Store **Reports To** Manager, Sales & Service **Summary** The customer service representative will provide high level customer service to in-person and over the phone clients. This position will maintain and grow revenue generation through the establishment of ongoing...

  • Customer Service Representative

    2 days ago

    Edmonton, Canada Walter Surface Technologies Full time

    **Position : Customer Service Representative** **Reports to: Customer Service Supervisor** For over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, and chemical solutions and welding process solutions specifically designed for the metal working...

  • Customer Service Representative

    3 months ago

    Edmonton, Canada Stogryn Premier Wellness Resources Full time

    Customer Service Representative For over 50 years, Stogryn Premier Wellness Resources has been helping salon and spa partners grow their business with premier products and equipment that reflect their clients’ needs and values. Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the professional and timely...

  • Customer Service Representative

    5 days ago

    Edmonton, Canada LightForm Canada Inc Full time

    Are you passionate about design? Does the thought of being part of exciting design projects excite you? Eager to launch a challenging yet rewarding career in the design industry? If so, we have a brilliant career opportunity for you as a customer service representative, at our Edmonton head office. As an integral part of our team, our Customer Service...