Assistant Front Desk Manager

4 weeks ago


North Vancouver, Canada Holiday Inn & Suites North Vancouver Full time

Job Overview:
Work in a fast paced, dynamic work environment as well as solving problems, capable of true Customer Service, professional, team-oriented, possess good work ethics and are extremely results driven. Provide support to the Front desk staff during busy times. Shift work will include evenings, weekends and possible night audits

Ensure the hotel property, amenities, front desk, public areas and kept clean and maintained free of clutter and garbage

Assist with any complaints and issues with restaurant, catering and pub

Present a positive and professional image of the organization to all visitors, suppliers, inquiries and other interactions.

Use proper telephone etiquette at all times

Have knowledge of Hotel, room rates, locations and configurations

Have knowledge of all related equipment and report any problems to Supervisor

Must be aware of Fire and Emergency procedures and assist whenever need arises.

Have knowledge of local attractions, special events and dining places.

Carry out and complete other duties as assigned by General Manager or other Department Head

**Job Types**: Full-time, Seasonal
Contract length: 7 months

**Salary**: $21.00-$24.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person

Expected start date: 2024-05-01



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