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Customer Service/sales Assistant

4 weeks ago

Winnipeg, Canada TM MFG GROUP Full time

**TMMFG GROUP **is an industry leader providing parts and service to the heavy-duty trucking industry for over 10 years. Operating sales / warehouse outlets and service facilities from coast to coast, **TMMFG GROUP **offers a complete range of products and services for all makes of trucks and trailers.

**Responsibilities**:

- Provide exceptional customer service to clients in a professional and courteous manner
- Answer incoming calls and respond to customer inquiries promptly and efficiently
- Assist customers with product information, pricing, and order placement
- Resolve customer complaints or issues to ensure customer satisfaction
- Maintain customer records and update information as necessary
- Collaborate with other team members to ensure seamless customer service experience

**Skills**:

- Fluent in English, both written and verbal
- Strong communication skills to effectively interact with customers and colleagues
- Excellent problem-solving skills to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills to accurately input and retrieve customer information
- Ability to multitask and prioritize tasks in a fast-paced environment
- Bilingual or multilingual abilities are a plus

If you are passionate about providing exceptional customer service, have strong communication skills, and enjoy working in a dynamic team environment, we would love to hear from you. Join our team as a Customer Service Representative and be part of our commitment to delivering outstanding service to our valued customers.

**Job Types**: Full-time, Part-time

**Salary**: $30,000.00-$75,000.00 per year

Expected hours: 25 per week

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Sales/Customer Service: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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