Claims Representative- Specializing in Dental

3 weeks ago

Winnipeg, Canada Manitoba Blue Cross Full time

About Manitoba Blue Cross
We’re a Manitoba-based, not-for-profit, health benefits provider with a vision to be the trusted and essential health and wellness partner for all Manitobans. Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of providing better care for our members, expanding our community impact and broadening our health care knowledge.
Why work for us?
Manitoba Blue Cross, is a Manitoba Top Employer. We are empowered to give back to the community, and we know that caring needs to start in our workplace with our own Manitoba Blue Cross team. We actively foster a culture that focuses on your satisfaction, development, diversity, and growth.
Culture of Caring
We strive to succeed at reaching our organizational goals, but we always make time to celebrate our successes. Having fun as a group and rewarding our employees for their accomplishments is an essential part of our workplace culture.
We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace. We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes:

- Competitive starting salary.
- A comprehensive health benefit package.
- Hybrid work environment, flexible work schedules.
- Fully equipped onsite fitness center.
- Casual dress code to promote diversity and inclusivity.
- Personal and professional development.

Are you a driven, dedicated, and enthusiastic individual who wants to work in a friendly and rewarding environment? If so, we are looking for someone like you The following position is open to anyone residing in Winnipeg and surrounding areas with valid work authorization.

The Claims Representative term position assesses, adjudicates and processes standard and diverse Dental benefit claims in an accurate and timely manner. The incumbent must work well independently as well as in a team setting.
DUTIES AND RESPONSIBILITIES
- Adjudicates and processes standard and diverse Dental claims in accordance with performance standards.
- Communicates with members and providers during claims assessment as required.
- Adjudicates and processes pre-calculated claims with non-standard procedures.
- Adjudicates and processes pre-authorized claims.
- Adjudicates and processes co-ordination of benefits claims.
- Assists in the management of the Claims Workplace as assigned, including assessment of CDAnet pended claims.
- Processes claims for clients with Service Level Agreements within the specified standards.
- Returns incomplete claims and requests any necessary information from members and/or providers.
- Assists members and providers with claims related inquiries and procedures.
- Manages and updates co-ordination of benefits information.
- Maintains production report and weekly claim count.
- Overtime may be required during peak periods.
- Performs other related duties as assigned.

QUALIFICATIONS AND SKILLS
- Dedicated to the principles of exceptional service; committed to responding to, anticipating and addressing customer needs for both internal and external customers. Capable of communicating effectively with subscribers and providers in a professional manner.
- College Diploma in Dental Assisting or Dental Office management or equivalent combination of education and related dental office experience.
- Knowledge of dental terminology, dental procedure codes, dental products and CDAnet an asset.
- Strong problem solving, analytical and numerical abilities.
- Excellent interpersonal and communication skills.
- Excellent organizational skills with the ability to manage and prioritize several activities on an ongoing basis.
- Ability to work independently as well as in a team setting.
- Previous dental claims adjudication experience and/or experience in the dental field an asset.
- Capable of completing industry education programs entailing a self-directed study and the writing of graded examinations. Specific programs include but are not limited to LOMA, CEBS and ICA. Enrollment in, and completion of, such courses will be encouraged.

Ready to Apply? We are excited to meet you

We thank all applicants for their interest; however only those being considered will be contacted.
Manitoba Blue Cross is committed to the principles of diversity, equity & inclusion and to promoting opportunities in hiring for everyone. We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace.

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