Level 3 Underwriter

6 months ago

Burnaby, Canada Pacific Blue Cross Full time

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

**Perks**
- Work-life balance with flexible working hours of 7 hours per day, Monday to Friday (i.e., 35 hours per week).
- Paid vacation starts at 3 weeks per year, and increases with years of service.
- Hybrid work environment (i.e., a combination of work from office and work from home days).
- Generous benefits, including extended health, dental, and life insurance; these benefit premiums are 100% paid by PBC.
- Company pension contributions after 1 year of service.
- Education allowance up to $1,000 per calendar year.
- Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program

**About the Position**
- We are searching for 1 Level 3 Underwriter to join our Underwriting team.
- This position is unionized and part of the CUPE 1816 Bargaining Unit. This position is paid at hourly rates and receives wage increases in accordance with the Collective Agreement. The starting wage for this position is: $40.33 per hour.

**Job Summary**

Under the broad managerial direction of the Assistant Manager, Underwriting, reviews new business opportunities, renewal requests and contract amendments for potential and existing brokerage and major clients who fit within established Level 3 parameters for group, premium size, and underwriting method such as fully insured, Administrative Services Only (with deposit and rates) and refund accounting; responsible for the interpretation and intent of contracts by assessing the eligibility and risks based on multiple underwriting considerations, identifies declines, calculates rates and prepares proposal and renewal package documentation; participates in inter-departmental quote rate review process; reviews New Group Set Up packages; prepares customized reports for brokerage and major clients and identifies underwriting options for containing client costs; responsible for analysis and negotiation by providing the analytics and rationales to support Group Business in their ability support PBC’s position on quotes, pricing considerations, and exceptions; handle large case renewals and quotes as a project, attends client and broker meetings as needed to provide support to group business; as a member of the Underwriting Team, identifies opportunities to improve underwriting processes and tools, and provides input and recommendations to enhance efficiency, effectiveness and customer service.

**Job Duties**

**_Customer, Client and Member Service: Prospective New Clients_**

As a member of the Underwriting team, reviews new business opportunities of potential clients who fit within established Level 3 parameters for group, premium size, and underwriting method such as fully insured, Administrative Services Only in arrear and budgeted and refund accounting by:

- analyzing Requests to Quote to assess eligibility and degree of risk including reviewing the industry type, years in business, existing benefits, family content, occupations to be covered, dates of hire, location, salary levels, participation, age distribution, benefit levels, classing criteria, non-standard ownership and collective agreement impacts if in a unionized environment and attend related meetings.
- manage large case quotes as a project.
- evaluating degree of risk associated with non-standard policy provision, practices, and procedures.
- calculating rates for benefits based on results of analysis.
- consulting with Managers, Group Business and other internal stakeholders to develop quote strategies for large and complex groups.
- providing the analytics, and rationales to support Group Business in their ability support PBC’s position on quotes, pricing considerations, and exceptions.

Reviews New Group Set Up packages to assess impact of any changes occurring in group risk assessment factors since the original quote was made; determines the need for medical underwriting to confirm evidence of good health; introduces non-evidence limits if required and identifies potential for grandfathering of previous benefits situations; re-calculates pricing if required and consults with Account Managers to determine appropriate action in the event of rate changes; prepares group history summaries, volume reports, rate breakdowns for benefit type,

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