Customer Care Administrator

2 weeks ago


Mississauga, Canada Solmar Development Corp. Full time

Full-time on-site **Customer Service Administrator**.

**Responsibilities will include but not limited to**:
Under the direction of the Director of Customer Care & Warranty, the Customer Service Administrator is responsible for:

- Preparing all purchaser files, documentation and responsible for upkeep
- Update and Maintain spreadsheets as may be required by management
- Responsible for all key packages and key release accompanied paperwork to be processed
- Responsible to ensure all USB’s are updated with most up-to-date information
- Update Calendars for PDO & Occupancy as required
- Ensure the trade calendar is updated for scheduled dates
- Responsible to craft and issue workorder for trades once QC & PDO are completed to review in conjunction with Customer Service lead
- Responsible to create work orders for 30-day/year end as directed by Customer Service Lead
- Responsible to send out Trade outstanding list as directed
- Responsible to maintain and review the Tarion portal for all incoming correspondence
- Responsible to ensure Newstar is maintained
- Responsible for the maintenance of Site office - including inventory
- Will report any issue of Safety to the Customer Service Lead ASAP
- Any tasks assigned by the Customer Service Lead or Director of Customer Care
- Must have prior experience working in customer service
- Exceptional communication skills both written and verbal;
- Strong organizational skills with strong attention to detail;
- Ability to multi-task in a fast-paced construction environment;
- Always perform in a professional manner and provide great customer service;
**Compensation**:
**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: From $50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L5B 1L9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person



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