Seasonal Customer Experience Representative- 5am

4 weeks ago

West Vancouver, Canada Indigo Books & Music Full time

Company Description
**Shift: 5 AM Start - Operations**

**Location: West Vancouver**

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

**Job Description**:
You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO
- Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
- Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
- Use merchandising standards to create a visually appealing, stimulating store
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**:

- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

**WELCOME HOME

  • Customer Experience Representative

    4 weeks ago

    West Vancouver, Canada Indigo Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Customer Experience Representative

    4 weeks ago

    West Vancouver, Canada Indigo Books & Music Full time

    Job DescriptionYou’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our...

  • Customer Experience Representative

    4 weeks ago

    Vancouver, Canada Indigo Full time

    Company Description 5AM-10AM SHIFTS OPERATIONS/VISUAL MERCHANDISING W BROADWAY AND GRANVILLE ST LOCATION Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles...

  • Customer Experience Representative

    3 weeks ago

    Vancouver, Canada Indigo Books & Music Full time

    **Company Description** 5AM-10AM SHIFTS** **OPERATIONS/VISUAL MERCHANDISING** **W BROADWAY AND GRANVILLE ST LOCATION** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters...

  • Customer Experience Representative

    3 weeks ago

    Vancouver, Canada Indigo Full time

    Company Description 5AM-10AM SHIFTS OPERATIONS/VISUAL MERCHANDISING W BROADWAY AND GRANVILLE ST LOCATION Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles...

  • Seasonal Tier 1 Customer Experience Representative

    1 week ago

    Vancouver, Canada Roadpost Full time

    Having recently launched internationally, ZOLEO Inc. is looking for an exceptional Tier 1 Customer Experience Representative to join the global Customer Experience team. A joint venture between two leaders in the mobile satellite sector, Roadpost Inc. of Toronto, Canada and Beam Communications of Melbourne, Australia, ZOLEO has met with early success winning...

  • Customer Experience Representative

    4 weeks ago

    Vancouver, British Columbia, Canada Indigo Full time

    Company Description5AM-10AM SHIFTSOPERATIONS/VISUAL MERCHANDISINGW BROADWAY AND GRANVILLE ST LOCATIONDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores...

  • Customer Experience Representative

    1 month ago

    Vancouver, British Columbia, Canada Indigo Full time

    Company Description5AM-10AM SHIFTSOPERATIONS/VISUAL MERCHANDISINGW BROADWAY AND GRANVILLE ST LOCATIONDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores...

  • Customer Experience Representative

    2 weeks ago

    Vancouver, Canada Indigo Books & Music Full time

    Company Description **5AM-10AM SHIFTS** **W BROADWAY AND GRANVILLE ST LOCATION** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer...

  • Seasonal Customer Experience Representative

    4 days ago

    Vancouver, Canada Indigo Books & Music Full time

    Company Description **Location: Indigo Broadway & Granville** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of...

  • Customer Experience Representative

    1 week ago

    Vancouver, Canada Indigo Books & Music Full time

    Company Description **AVAILABILITY: 5 AM START REQUIRED** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...

  • Guest Experience Centre Representative

    3 weeks ago

    Vancouver, Canada Rocky Mountaineer Full time

    **Purpose**: Rocky Mountaineer (RM) is the world’s largest privately-owned luxury passenger rail service. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We endeavor to foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to the...

  • Guest Experience Centre Representative

    2 weeks ago

    Vancouver, Canada Rocky Mountainer Full time

    Purpose Rocky Mountaineer (RM) is the world's largest privately-owned luxury passenger rail service. **We are committed to living our values**: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We endeavor to foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to the benefit...

  • Customer Experience Representative

    3 weeks ago

    Vancouver, Canada 100 ways Full time

    **Job**: Customer Experience Representative (Full-Time) **Job Title**: Customer Experience Representative **Company**:100 Ways **Compensation**: $21-$24/hour **Our Company**: 100 Ways is a quickly growing E-commerce jewellery store based out of downtown Vancouver. We specialize in pre-owned fine jewellery, diamonds and custom items. We offer a wide...

  • Seasonal Tier 1 Customer Service Representative

    3 weeks ago

    Vancouver, Canada Roadpost Full time

    **About Roadpost**: Roadpost is a leading provider of mobile satellite solutions, and the partner of choice for thousands of individuals that work or travel beyond the limits of terrestrial or cellular coverage. From private and public sector employers who need to connect and protect employees at remote worksites, to backcountry adventurers and enthusiasts,...

  • Seasonal Customer Experience Representative

    2 weeks ago

    Vancouver, Canada Indigo Books & Music Full time

    Company Description Location - Indigo Broadway and Granville Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of...

  • Customer Experience Representative

    2 weeks ago

    Vancouver, British Columbia, Canada 100 ways Full time

    Job: Customer Experience Representative (Full-Time)Job Title: Customer Experience RepresentativeCompany:100 WaysCompensation: $21-$24/hourOur Company:100 Ways is a quickly growing E-commerce jewellery store based out of downtown Vancouver. We specialize in pre-owned fine jewellery, diamonds and custom items. We offer a wide selection of sustainable,...

  • Customer Experience Representative

    3 weeks ago

    West Vancouver, Canada Indigo Books & Music Full time

    Company Description **Location: Indigo Park Royal (West Vancouver)** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of...

  • Customer Experience Representative

    4 weeks ago

    West Vancouver, Canada Indigo Books & Music Inc. Full time

    Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres,...

  • Customer Experience Representative

    4 weeks ago

    West Vancouver, Canada Indigo Books & Music Inc. Full time

    Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres,...