Client Support Representative

1 month ago


Bonnyville, Canada Choquet Insurance Group Ltd - Co-operators Full time

**Responsibilities**:

- Greet clients as soon as they arrive and connect them with the appropriate party
- Answer the phone in a timely manner and direct calls to the correct offices
- Create and manage both digital and hardcopy filing systems for all partners
- Complete procedures when Guests arrive and leave
- Take payments
- Take and pass on messages
- Deal with complaints or problems
- Answer telephone calls and take messages or forward calls
- Schedule and confirm appointments and maintain event calendars
- Inform other employees of visitors' arrivals or cancellations
- Copy, file and maintain paper or electronic documents and records
- Handle incoming and outgoing mail

**Receptionist top skills & proficiencies**:

- Customer Service
- Work Ethic
- Verbal and Written Communication
- Friendly
- Professional
- Adaptable
- Problem Solving Skills
- Accuracy and Attention to Detail
- Integrity
- Interpersonal Skills - People Person
- Telephone Skills
- Computer Skills
- Professionalism
- Customer Focus
- Organization
- Handle Pressure in a fast-paced environment
- Supply Management

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person


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