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Part Time Receptionist

3 months ago

Ajax, Canada Ajax Mazda Full time

**Reports to**:Management

**Summary**

The Receptionist is the first point of contact for customers at the dealership. This key position is responsible for answering phones, greeting customers, and other administrative functions as assigned. The Receptionist will be passionate about creating a professional relationship with the customer with the objective to create Brand and dealership loyalty.

The Receptionist is excellent at multi-tasking and is able to answer phones promptly and then return to prior task once the call is complete. Their strongest capabilities include being organized and reliable while continuously working to create a welcoming environment for customers. The Receptionist must be a team player to ensure the proper employees are notified when a customer enters the dealership.

Administrative procedures are always followed appropriately by the Receptionist. Professional attire and grooming is required at all times.

As a dealership can be a high-pressure environment, the Receptionist is able to work under pressure and keep a calm and positive body language to reassure customers.

**The Details**

**Welcoming to customers by phone and in person**
- Pleasant and friendly disposition.
- Excellent written & oral communication skills.
- Demonstrates excellent telephone demeanor and ability to accurately record messages and information.
- Able to stay calm and focused under all circumstances delivering exceptional service to customers
- Required hours: Every Tuesday 4:00pm-8:00pm Wednesday 4:00pm-8:00pm every other Saturday 9:00am-5:00pm. Approximately 48 hours/month with additional hours required majority of Fridays in the summer 1:00pm-6:00pm. Other shifts may required due to vacation or illness.