Street Level Worker

1 month ago

Red Deer, Canada The Mustard Seed Society Full time

Do you want to make a meaningful impact within your community? Do you have front-line, social services, or customer service experience? The Mustard Seed is looking for _**_Street Level Relief Worker _**_who will be tasked to provide a safe and welcoming environment for guests, donors, and volunteers._

The Mustard Seed helps improve the lives of those experiencing poverty by building community, growing hope, and supporting change. Through enhanced visibility, relationship building, and community engagement, the Street Level team strives to make the Community Impact Centre a safe and welcoming environment for guests, donors, and volunteers. The Street Level Worker will provide an identifiable and visible presence within the Red Deer campus, that optimizes safety, builds relationships, and values people. The Street Level Worker is the primary point of contact for clients, volunteers, donors, and all other visitors as they enter the premises.

**Employment Type**: Casual
**Schedule**: Flexible schedule with no guaranteed hours (may include day, evening, and weekends)
**Reporting to**: Community Impact Centre Manager
**City**: Red Deer
**Location**: Red Deer Community Impact Centre
**Number of Positions to Fill**: 2
**RFR #**: 979

**DUTIES AND RESPONSIBILITIES**:

- Partake in the very important work of building trusted relationships with the most vulnerable citizens in Central Alberta who access the programs and services at The Mustard Seed Red Deer.
- Supervise building access, security of the property both internal and external, the receiving and receipt of donations.
- Ensure the Street Level team maintain an enhanced visible presence across the property, perceiving and responding to opportunities that will optimize safety, and build community through positive interactions.
- Support shelter guests through intake, support and help build a safe and respectful environment in the shelter.
- Liaise information between the day Street Level team and the evening Shelter team as this role will support both areas in Basic Services.
- Build trusted relationships with guests accessing the Community Impact Centre.
- Greet and ensure volunteers and donors are treated with excellence and appreciation.
- Partake in exterior yard maintenance and supporting overall property cleanliness.
- Assess any given situation, greeting the guests at front line and be the first point of contact to resolve confrontational situations with the guest population.
- Utilize crisis intervention and de-escalation techniques to manage and resolve conflicts effectively.
- Keep all client information confidential.
- Participate in all staff training (e.g. First Aid, SafeTALK or ASSIST, Nonviolence Crisis Intervention, etc.) and attend meetings as required.

**MINIMUM QUALIFICATIONS AND SKILLS**
- Post-secondary Degree or Diploma preferred.
- Front line experience in Ministry or Social Services considered an asset.
- Customer service experience considered an asset.
- Strong desire to work with a marginalized population and ending homelessness in Alberta.
- Strong relationship-building, communication (written and verbal), and conflict resolution skills.
- Knowledge of mental illness and addictions is an asset.
- Experience working in a volunteer-based organization is considered an asset.
- A self-starter with the ability to work in a cross-functional team.
- Crisis intervention and de-escalation resolution.
- Current Emergency First Aid certification is strongly desired.

**WORKING CONDITIONS**
- This is a relief casual position where shift work will vary depending on the needs of the ministry.
- Relief Support Workers will be notified to provide coverage when full-time staff are sick or with advance notice when planning to cover full-time staff vacations.
- This position will require working inside and outside in various climates, and will involve moderate levels of physical effort, including but not limited to, standing for long periods, walking, climbing stairs, bending, lifting, and pushing donation carts.
- This position is often fast-paced and requires moderate amount of mental effort to analyze information and problem solve, operate a computer, use two-way radio communications, and perceive and quickly respond to crises within and around the Community Impact Centre.
- Navigating interactions with challenging clients who may exhibit unpredictable behavior, including swearing, anger, and the possibility of becoming aggressive.
- Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may be in a raised voice, or in seeing unpredictable behavior up to and including the possibility of them becoming aggressive.
- Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

**ADDITIONAL REQU

  • Street Level Worker

    5 months ago

    Red Deer, Canada The Mustard Seed Society Full time

    Do you want to make a meaningful impact within your community? Do you have social services, crisis intervention, conflict resolution or customer service experience? The Mustard Seed is looking for a **Street Level Worker** in **Red Deer** who will be tasked to facilitate a safe and respectful environment for guests. The Mustard Seed helps improve the lives...

  • Street Level Worker

    5 months ago

    Red Deer, Canada The Mustard Seed Society Full time

    Do you want to make a meaningful impact within your community? Do you have social services, crisis intervention, conflict resolution or customer service experience? The Mustard Seed is looking for Street Level Workers in Red Deer who will be tasked to facilitate a safe and respectful environment for guests. As a member of the Street Level Team, the Street...

  • Youth Worker

    5 months ago

    Red Deer, Canada Youth HQ - 49th Street Youth Shelter Full time

    **Youth Worker** This rotation involves days, evenings, weekends, and must be available to work overnight if required. **Details**: Starting Wage: Salary: $21.54-$23.75 per hour **Specific Skills**: Obtain information and prepare reports or case histories, appraise client’s needs or eligibility for specific services, assess client’s relevant skill...

  • Real Estate Team Leader

    3 weeks ago

    Red Deer, Alberta, Canada New Street Full time

    Unlock Your Potential as a Real Estate Team LeaderWe're seeking a highly motivated and experienced Real Estate Team Leader to join our dynamic team at New Street. As a key member of our organization, you will be responsible for driving sales growth, building strong relationships with clients, and contributing to the development of innovative marketing...

  • Early Childhood Educator

    5 months ago

    Red Deer, Canada Kids & Company Ltd Full time

    **_Are you motivated to work daily to help little minds develop and enrich their growth?_** **_If so, we are looking for you to join our team!_** You must be able to reach for excellence, be a compassionate early childhood educator, display empathy, be trustworthy and willing to be empowered! **We currently have over 150 childcare centres across Canada &...

  • Full- Time Youth Worker

    1 month ago

    Red Deer, Canada Youth HQ - 49th Street Youth Shelter Full time

    This rotation involves evenings, weekends, and must be available to work overnight if required. This is covering a Medical Leave until January 2025. **Details**: Starting Wage: Salary: $21.54-$22.62 per hour **Specific Skills**: Obtain information and prepare reports or case histories, appraise client’s needs or eligibility for specific services, assess...

  • Youth Worker

    5 months ago

    Red Deer, Canada Youth HQ Full time

    **Youth Worker** Weekend Awake Overnights (Every second weekend is required Friday into Saturday and Saturday into Sunday Overnight) **Details**: Wage: $21.22 per hr. **Specific Skills**: Obtain information and prepare reports or case histories, appraise client’s needs or eligibility for specific services, assess client’s relevant skill strengths and...

  • Social Worker Ii

    4 weeks ago

    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: Description: As a Social Worker II, you will be a member of an inter-disciplinary team and provides a range of social work services to patients and their families. Your services may include: psychosocial assessment, resource-based interventions, individual, group and family treatment, risk screening, counselling, case management and...

  • Youth Worker

    1 week ago

    Red Deer, Canada Youth HQ Full time

    Full Time Youth Worker - Overnight Awake **Details**: Starting Wage: To be determined based on experience and salary grid. This position does require overnights Monday to Friday, and some weekends. **Specific Skills**: Obtain information and prepare reports or case histories, Appraise client’s needs or eligibility for specific services, Assess...

  • Real Estate Team Leader

    3 weeks ago

    Red Deer, Alberta, Canada New Street Full time $80,000

    Job Title: Licensed Realtor Team LeaderWe're seeking a highly skilled and experienced Licensed Realtor Team Leader to join our team at New Street. As a key member of our real estate team, you will be responsible for nurturing new sales opportunities and fostering a consultative approach to building strong relationships with clients.Key...

  • Social and Community Service Worker

    5 months ago

    Red Deer, Canada The Mustard Seed Society Full time

    As a member of the Street Level Team, the Social Community Service Worker - CSJ will have a broad working knowledge of all areas of The Mustard Seed’s Basic Services. This position will assist community participants in accessing resources, participating in programs, as well as maintaining a safe and welcoming environment where staff, participants, and...

  • Child Care Worker

    3 weeks ago

    Red Deer, Alberta, Canada Jelibean Daycare Inc. Full time

    Job Title: Child Care WorkerJelibean Daycare Inc. is seeking a qualified Child Care Worker to join our team. As a Child Care Worker, you will be responsible for providing high-quality care and education to children in our daycare centre.Key Responsibilities:Bathe, diaper, and feed infants and toddlersDevelop and implement child-care programs that support and...

  • Entry Level Oilfield Workers

    5 months ago

    Red Deer, Canada PISTON WELL SERVICES INC. Full time

    Are you a self-starter looking for a specialized, high income, professional career path? Snubbing is a unique skill in the oil & gas industry, and Canadian snubbers are highly sought all over the world. It’s a skill that’s acquired on the job with all training provided while earning a great income. No experience? We actually prefer it. There is no course...

  • Part Time Baker

    5 months ago

    Red Deer, Canada Tim Hortons | Rocky Mountain House & Sylvan Lake Full time

    Tim Hortons Parkland Mall (w Tim Hortons - 6020 67 Street and 20 Thomlison Avenue) seeks a part-time opening baker. This position would start 3 to 4 days a week. 8a-1p shifts (9a-2p on Sundays) There is certainly opportunity for additional hours through accepting Store Front Shifts as well as shifts at 6020 67th Street and 20 Thomlison Avenue. There is...

  • Child Care Worker

    2 weeks ago

    Red Deer, Alberta, Canada Jelibean Daycare Inc. Full time

    Job Title: Child Care WorkerWe are seeking a dedicated and compassionate Child Care Worker to join our team at Jelibean Daycare Inc. The successful candidate will be responsible for providing high-quality care and education to children in a safe and nurturing environment.Key Responsibilities:Bathe, diaper, and feed infants and toddlersDevelop and implement...

  • Social Worker Iii

    1 week ago

    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: Description: As a Social Worker III, you will perform either advanced level assessment and treatment or act as a clinical lead. You will work with or within teams to provide health care services for patients with complex and multidimensional medical, psychosocial, environmental and instrumental needs. You will provide advanced clinical...

  • Individual Support Worker

    5 months ago

    Red Deer, Canada Government of Alberta Full time

    A successful society is defined by its people and the opportunities available for them to fully and actively participate in all aspects of life and provide for themselves and/or their families. Community and Social Services works to foster a society in which families are secure and resilient, individuals have safe, sustainable employment, vulnerable...

  • Child Care Worker

    3 weeks ago

    Red Deer, Alberta, Canada Jelibean Daycare Inc. Full time

    Job Title: Child Care WorkerWe are seeking a dedicated and compassionate Child Care Worker to join our team at Jelibean Daycare Inc. As a Child Care Worker, you will be responsible for providing high-quality care and education to children in our daycare centre.Responsibilities:Develop and implement child-care programs that support and promote the physical,...

  • Child Care Worker

    2 weeks ago

    Red Deer, Alberta, Canada Jelibean Daycare Inc. Full time

    Job Title: Child Care WorkerJob Summary: We are seeking a qualified Child Care Worker to join our team at Jelibean Daycare Inc. The successful candidate will be responsible for providing high-quality care and education to children in our daycare program.Key Responsibilities:Develop and implement child-care programs that support and promote the physical,...

  • Maintenance Worker

    5 months ago

    Red Deer, Canada Tornado Global Hydrovacs Full time

    **Job Objectives**: Tornado is dedicated to innovation, competence and efficiency, leading ultimately to high levels of product quality and customer satisfaction. The Maintenance Worker is a key member of the team responsible for overseeing day-to-day maintenance and repair of our facility, tools and non-mobile equipment and assisting with our inventory of...