Street Level Worker

3 weeks ago

Red Deer, Canada The Mustard Seed Society Full time

Do you want to make a meaningful impact within your community? Do you have social services, crisis intervention, conflict resolution or customer service experience? The Mustard Seed is looking for a **Street Level Worker** in **Red Deer** who will be tasked to facilitate a safe and respectful environment for guests.

The Mustard Seed helps improve the lives of those experiencing poverty by building community, growing hope, and supporting change. Through enhanced visibility, relationship building, and community engagement, the Street Level team strives to make the Community Impact Centre a safe and welcoming environment for guests, donors, and volunteers. The Street Level Worker will provide an identifiable and visible presence within the Red Deer campus, that optimizes safety, builds relationships, and values people. The Street Level Worker is the primary point of contact for clients, volunteers, donors, and all other visitors as they enter the premises. Crisis intervention and de-escalation resolution will be daily occurrences for the role.

**Employment Type**: Casual
**Schedule**: Monday, Wednesday, Friday (4:00PM to 8:00PM)
**Reporting to**: Street Level Supervisor
**City**: Red Deer, AB
**Number of Positions to Fill**: 1
RFR #: 512

**DUTIES AND RESPONSIBILITIES**:

- Partake in the very important work of building trusted relationships with the most vulnerable citizens in Central Alberta who access the programs and services at The Mustard Seed Red Deer
- Supervise building access, security of the property both internal and external, the receiving and receipt of donations
- Ensure the Street Level team maintain an enhanced visible presence across the property, perceiving and responding to opportunities that will optimize safety, and build community through positive interactions
- Support shelter guests through intake, support and help build a safe and respectful environment in the shelter
- Liaise information between the day Street Level team and the evening Shelter team as this role will support both areas in Basic Services
- Build trusted relationships with guests accessing the Community Impact Centre
- Greet and ensure volunteers and donors are treated with excellence and appreciation
- Partake in exterior yard maintenance and supporting overall property cleanliness
- Assess any given situation, greeting the guests at front line and be the first point of contact to resolve confrontational situations with the guest population
- Keep all client information confidential
- Participate in all staff training (e.g. First Aid, SafeTALK or ASSIST, Nonviolence Crisis Intervention, etc.) and attend meetings as required
- Other duties as assigned.

**MINIMUM QUALIFICATIONS AND SKILLS**
- Post-secondary Degree or Diploma preferred
- Front line experience in Ministry or Social Services considered an asset
- Customer service experience considered an asset
- Strong desire to work with a marginalized population and ending homelessness in Alberta
- Strong relationship-building, communication (written and verbal), and conflict resolution skills
- Knowledge of mental illness and addictions is an asset
- Experience working in a volunteer-based organization is considered an asset
- A self-starter with the ability to work in a cross-functional team
- Current Emergency First Aid certification is strongly desired

**WORKING CONDITIONS**
- This is a relief casual position where shift work will vary depending on the needs of the ministry.
- Relief staff need to be available for a minimum of 3 shifts per month but there are no guaranteed shifts or hours
- Relief Support Workers will be notified to provide coverage when full-time staff are sick or with advance notice when planning to cover full-time staff vacations
- This position will require working inside and outside in various climates, and will involve moderate levels of physical effort, including but not limited to, standing for long periods, walking, climbing stairs, bending, lifting, and pushing donation carts
- This position is often fast-paced and requires moderate amount of mental effort to analyze information and problem solve, operate a computer, use two-way radio communications, and perceive and quickly respond to crises within and around the Community Impact Centre.
- Navigating interactions with challenging clients who may exhibit unpredictable behavior, including swearing, anger, and the possibility of becoming aggressive.

***ADDITIONAL REQUIREMENTS**
- An Employment Background Check is required for all positions at The Mustard Seed
- As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
- Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

**NOTE**
- Your privacy is important to us. The information we collect is used solely for consideration for employment.
- Please

  • Street Level Worker

    3 weeks ago

    Red Deer, Canada The Mustard Seed Society Full time

    Do you want to make a meaningful impact within your community? Do you have front-line, social services, or customer service experience? The Mustard Seed is looking for _**_Street Level Relief Worker _**_who will be tasked to provide a safe and welcoming environment for guests, donors, and volunteers._ The Mustard Seed helps improve the lives of those...

  • Street Level Worker

    2 weeks ago

    Red Deer, Canada The Mustard Seed Full time

    Are you interested in making a difference in the Red Deer community? Join our frontline team at The Mustard Seed! As a member of our Street Level team, you would be the first point of contact for people arriving at the Community Support Centre in Red Deer and would help to make the centre a safe and welcoming environment for community participants, donors,...

  • Street Level Staff

    4 weeks ago

    Red Deer, Canada The Mustard Seed Full time

    Do you want to be a part of improving the lives of Albertans experiencing homelessness and poverty by building community, growing hope, and supporting change? Join our frontline team at The Mustard Seed! As a member of our Street Level team, you would be the first point of contact for people arriving at the Community Support Centre in Red Deer and would help...

  • Street Level Supervisor

    3 weeks ago

    Red Deer, Canada The Mustard Seed Society Full time

    Reporting to the Community Impact Centre Manager, this position is responsible for the implementation and development of the programs at a Community Impact Centre while supervising the staff and site. This role oversees day-to-day administration, staff scheduling, and coordination of activities in securing, setting up, and supporting the Centre's programs...

  • Youth Worker

    3 weeks ago

    Red Deer, Canada Youth HQ - 49th Street Youth Shelter Full time

    **Youth Worker** This rotation involves days, evenings, weekends, and must be available to work overnight if required. **Details**: Starting Wage: Salary: $21.54-$23.75 per hour **Specific Skills**: Obtain information and prepare reports or case histories, appraise client’s needs or eligibility for specific services, assess client’s relevant skill...

  • Relief Worker

    2 weeks ago

    Red Deer, Canada 49th Street Youth Shelter Full time

    **Details**: This position does require the applicant to be able to work evening, overnight, and weekend shifts. At times, scheduling can occur at the last minute due to unforeseen circumstances. **Specific Skills**: Obtain information and prepare reports or case histories, appraise client’s needs or eligibility for specific services, assess client’s...

  • Early Childhood Educator

    3 weeks ago

    Red Deer, Canada Kids & Company Ltd Full time

    **_Are you motivated to work daily to help little minds develop and enrich their growth?_** **_If so, we are looking for you to join our team!_** You must be able to reach for excellence, be a compassionate early childhood educator, display empathy, be trustworthy and willing to be empowered! **We currently have over 150 childcare centres across Canada &...

  • Full Time Youth Worker

    2 weeks ago

    Red Deer, Canada 49th Street Youth Shelter Full time

    **Details**: Starting Wage: To be determined based on experience and salary grid. This position does require overnights Monday to Friday, and some weekends. **Specific Skills**: Obtain information and prepare reports or case histories, Appraise client’s needs or eligibility for specific services, Assess client’s relevant skill strengths and development...

  • Full- Time Youth Worker

    2 weeks ago

    Red Deer, Canada Youth HQ - 49th Street Youth Shelter Full time

    This rotation involves evenings, weekends, and must be available to work overnight if required. This is covering a Medical Leave until January 2025. **Details**: Starting Wage: Salary: $21.54-$22.62 per hour **Specific Skills**: Obtain information and prepare reports or case histories, appraise client’s needs or eligibility for specific services, assess...

  • Full Time Youth Worker

    4 weeks ago

    Red Deer, Canada Youth HQ Full time

    The 49th Street Youth Shelter is searching for a full-time youth worker. The successful applicant will obtain information and prepare reports or case histories, appraise client’s needs or eligibility for specific services, assess client’s relevant skill strengths and development needs, provide suicide and crisis intervention, resolve conflict...

  • Social Worker Ii

    2 weeks ago

    Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: Description: As a Social Worker II, you will be a member of an inter-disciplinary team and provides a range of social work services to patients and their families. Your services may include: psychosocial assessment, resource-based interventions, individual, group and family treatment, risk screening, counselling, case management and...

  • Part Time Overnight Youth Worker

    4 weeks ago

    Red Deer, Canada Youth HQ Full time

    The 49th Street Youth Shelter is looking for a Part Time Overnight Youth Worker. The successful applicant will obtain information and prepare reports or case histories, appraise client’s needs or eligibility for specific services, assess client’s relevant skill strengths and development needs, provide suicide and crisis intervention, resolve conflict...

  • Youth Worker

    4 weeks ago

    Red Deer, Canada Youth HQ Full time

    **Youth Worker** Weekend Awake Overnights (Every second weekend is required Friday into Saturday and Saturday into Sunday Overnight) **Details**: Wage: $21.22 per hr. **Specific Skills**: Obtain information and prepare reports or case histories, appraise client’s needs or eligibility for specific services, assess client’s relevant skill strengths and...

  • Childcare Worker

    4 weeks ago

    Red Deer, Canada Kids & Company Full time

    This centre is located on the second floor of a Clearview Market Square shopping complex building, just west of 30th Avenue and south of 67th Street. Our cozy and welcoming centre is centrally located in the trendy Clearview Ridge neighbourhood in Red Deer. **Responsibilities**: - Providing care for children, such as setting schedules and routines,...

  • Youth Worker

    3 weeks ago

    Red Deer, Canada Youth HQ Full time

    Full Time Youth Worker - Overnight Awake **Details**: Starting Wage: To be determined based on experience and salary grid. This position does require overnights Monday to Friday, and some weekends. **Specific Skills**: Obtain information and prepare reports or case histories, Appraise client’s needs or eligibility for specific services, Assess...

  • Youth Worker

    4 weeks ago

    Red Deer, Canada Youth HQ Full time

    Full Time Youth Worker - Overnight Awake **Details**: Starting Wage: To be determined based on experience and salary grid. This position does require overnights Monday to Friday, and some weekends. **This is a contracted position that is covering a Medical Leave.** **Specific Skills**: Obtain information and prepare reports or case histories, Appraise...

  • Urd Utility Worker

    2 weeks ago

    Red Deer, Canada The City of Red Deer Full time

    **Function/Purpose**: The **URD Utility Worker - EL&P** is a skilled work helper to assist on a powerline crew and for the maintenance of the Electrical Department tools and small equipment. - Loads, unloads and distributes material over the working area. - Graffiti removal - Checking street lights to ensure operational - Other Duties as assigned **Job...

  • Social and Community Service Worker

    3 weeks ago

    Red Deer, Canada The Mustard Seed Society Full time

    As a member of the Street Level Team, the Social Community Service Worker - CSJ will have a broad working knowledge of all areas of The Mustard Seed’s Basic Services. This position will assist community participants in accessing resources, participating in programs, as well as maintaining a safe and welcoming environment where staff, participants, and...

  • Part Time Youth Worker

    3 weeks ago

    Red Deer, Canada Youth HQ Full time

    Part Time Youth Worker - Weekend Awake Overnights (This is a 8 hour awake overnight every second weekend rotation.) **Details**: Starting Wage: 21.22 **Specific Skills**: Obtain information and prepare reports or case histories, appraise client’s needs or eligibility for specific services, assess client’s relevant skill strengths and development...

  • Youth Counsellor

    3 weeks ago

    Red Deer, Canada Vantage Community Services Full time

    The Youth Worker is the primary worker with young people and is a contributing member of a team providing service to young people. This available position will be for the overnight shifts (11:30pm - 8:00am) from Sunday to Thursday each week. **Duties and Responsibilities** - Implements and maintains a structured environment that fosters the development of...