Service Coordinator
4 days ago
We are looking for a Service Coordinator to assist with new and ongoing inspection projects. The ServiceCoordin ator works closely with customers and team members to ensure that all project deliverables are met including safety, scope, cost, and schedule. Under the guidance of the Director of Inspection, the Service Coordinator schedules Inspectors, manages inspection resources, and establishes and executes effective project communication plans with team members and customers.
**Key Responsibilities**:
- Plan, organize, direct, control, and evaluate inspection projects from start to finish according to schedule, specifications, and budget
- Plan and prepare inspection schedules and work plans, communicate schedule and work plans to Inspectors, and monitor progress against schedule
- Coordinate inspection resources needed for projects including equipment, vehicles, tools, and PPE
- Provide customers with project updates
- Prepare and submit inspection project quotes for manager approval
- Coordinate management sign off, revision, and provision of supporting documents for contracts and agreements with customers
- Assist Director of Inspection with implementation and auditing of quality control programs
- Participate in company and customer safety programs
**Required Qualifications**:
Education
- Diploma in Construction Management, Project Management, or a related field
Experience
- 3 to 5 years of experience coordinating and scheduling inspection projects or projects in a related industry
Knowledge/Skills/Abilities
- Understanding of project management methodologies
- Strong computer skills with proficiency in Microsoft Office
- Excellent written and verbal communication skills
- Knowledge of cranes, lifting equipment, or heavy equipment
**Competencies**:
- Customer Focus: Anticipating, meeting, and/or exceeding customer needs, wants, and expectations
- Project Management: Identifying and overseeing all resources, tasks, systems, and people to obtain results
- Teamwork: Cooperating with others to meet objectives
- Time and Priority Management: Prioritizing and completing tasks to deliver desired outcomes within allotted timeframes
- Interpersonal Skills: Effectively communicating, building rapport, and relating well to all kinds of people
- Flexibility: Readily modifying, responding, and adapting to change with mínimal resistance
- Personal Accountability: Being answerable for personal actions
**About Us**:
Kova Engineering Saskatchewan is a diverse and unique engineering and consulting company with over 25 years in the crane and lift equipment industry. We improve customer safety by providing outstanding engineering and inspection services. The key to our success is our employees who are hardworking, professional, and value the safety of their co
**Our values**:
- Safety: we are committed to a diverse and inclusive culture to ensure the safety of our employees and customers
- Integrity: we are uncompromising in our honesty and integrity in everything we do
- Collaboration: we meet and exceed customer expectations through teamwork and collaboration
- Excellence: we achieve excellence by continuously improving all aspects of our business
**We offer**:
- A competitive wage
- Health and dental benefits
- Life, critical illness, and disability insurance
- Group retirement plan
- Employee assistance program
- Paid training
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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