Manager Procurement Services

5 months ago


Toronto, Canada Workplace Safety and Insurance Board Full time

The Procurement Manager is the face of Strategic Procurement for WSIB, partnering with lines of business to collaborate on annual and on-going business plans for strategic sourcing. They participate as a member of assigned Clusters’ senior leadership team as the Procurement point of contact, providing comprehensive support to senior management on a variety of strategic, tactical, and operational matters related to Cluster and/or Enterprise level procurement business planning, requirements, and initiatives.- The Manager provides overall leadership, strategy and execution related to the delivery of a defined set of categories to single or multiple clients across the organization, by taking a holistic view of the organization, and identifying opportunities for consolidating and enhancing services; developing and recommending strategies and plans for strategic sourcing. S/he provides strategic advice, guidance, recommendations and consultation to internal stakeholders at all levels (up to Chief).- The Procurement Manager ensures that business areas receive optimal benefits and best value for money. This role shares ownership for business value results and outcomes.- The Procurement Manager is also responsible for developing and enhancing procurement service excellence, governance protocols, identifying and reducing potential blockers and risk, and building productive and positive working relationships with internal and external stakeholders across WSIB. The Procurement Manager will also be responsible for all escalations from internal and external stakeholders and Vendors, managing bid disputes and challenges, as well as developing action plans and strategies to enhance client relationships and delivery of procurement services.- The Procurement Manager manages a team responsible for the delivery of Strategic Procurement Services. They lead, manage and foster a team environment to drive best practices in strategic procurement activities.**Major Responsibilities**:

- 1. Maintain an organizational view of planned procurement activities to develop strategies, identify opportunities for consolidation and efficiencies that take into account organizational goals and objectives, resulting in better business value
- Using expert knowledge to develop innovative category and procurement solutions in compliance with policies and directives in order to drive best value and successful outcomes for clients; influence and guide adoption
- Act as a corporate liaison within assigned categories on all procurement matters; provide presentation/briefings to the executive team up to and including Chiefs, lead and facilitate regular planning and status meetings
- Develop, implement, and provide on-going education and support to business areas on processes, policies, new technology and program roll-outs
- Establish and maintain effective communication processes and channels within and across categories, identifying opportunities for enhancement
- Identify and address blockers, inefficiencies and other issues to the delivery of effective procurement services
- Establish procurement operational processes, guidelines, standards and best practice for procurement through proactive problem solving and issues management
- Develop and monitor resources plans to ensure competent resourcing is available to enable execution of procurement business plans; develop and negotiate mitigation strategies where constraints exist
- Manage Non-Competitive Business Case development where appropriate; develop strategies and provide education to clients to minimize compliance risks.
- Maintain up to date knowledge and awareness of industry trends pertaining to procurement, assigned categories, and the WSIB to enhance the delivery of procurement services
- Identify synergies by collaborating with external parties including ministries and other public sector agencies and entities
- Leverage procurement and category specific expertise to partner and collaborate with business areas for assigned categories to develop, maintain and monitor annual operational plans aligned to organizational goals and priorities which include:

- identification of opportunities for strategic sourcing
- assist with the definition and strategy of future opportunities that may impact of change business or service delivery models
- developing strategies and solutions to deliver significant cost reduction and/or service improvement opportunities
- directing and influencing adoption
- identification of impacts to services and/or business continuity
- identification of risks and development of mitigation plans
- negotiation of timing, prioritization and reprioritization of initiatives across departments, divisions, branches and clusters to ensure objectives are met
- identification and addressing of blockers, inefficiencies and other issues to effective procurement service delivery
- Develop and maintain sophisticated reports on active/planned procurements and existing contracts includi



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