Analyst, Retail Business Banking

3 weeks ago

Vancouver, Canada HSBC Full time

Opening up a world of opportunity.

We're a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.

We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.

Wealth and Personal Banking

We help clients to manage, protect and grow their wealth. We offer a range of services from personal banking, mortgages and loans to investment, savings and wealth management products. Our international network and breadth of expertise enables us to support individuals, families, business owners, investors and entrepreneurs around the world.

Principle Accountabilities:

- Perform Customer Due Diligence (CDD) activities for Retail Business Banking (RBB) customers (first time file reviews, trigger events, compliance reviews) within stipulated SLAs ensuring that operational controls are met in the areas of documentation, core banking system records, CDD completion, tax transparency and financial crime controls.
- Identify cases where additional investigation is required which may include escalation to Financial Crime Compliance (FCC) or other appropriate teams in line with applicable policy.
- Maintain, action and utilize remediation related tools and systems.
- Perform CDD reviews on Existing to Bank customers - to remediate and/or update Know-Your-Customer (“KYC”) information and review customer’s account usage and activities, for respective mitigation and/ or escalation if any financial crime risks (“FCR”) red flags are identified.
- Continually reassess and ensure operational risks are minimized, internal controls are adhered to and regulatory and compliance requirements are met
- Review processes for effectiveness, identifying opportunities for efficiency and productivity improvements while ensuring that SLA’s and quality standards are adhered to
- Work on short-term projects/assignments with primary focus on quality.

Requirements
- Bachelors Degree in Business or related field preferred
- Minimum of two years proven and progressive operational experience
- Excellent oral and written communication skills in English and Canadian French
- Strong interpersonal skills with proven experience in stakeholder management
- Ability to manage in an environment with large volumes, quick turnaround and multiple deadlines
- Previous experience with the Bank’s CRT platform would be an asset
- Ability to quickly become proficient in reading and interpreting required validation documentation including COVR searches, Incorporation Certificates, Articles of Incorporation, Partnership Agreements, Trust Deeds and Worldcheck search results
- Business Structure knowledge
- Self motivated with excellent organization and time management skills

HSBC Proud

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.

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