Lifestyles Manager

6 months ago

Ottawa, Canada Metta Lifestyles Full time

_**About Metta Lifestyles**_

Metta Lifestyles is a rapidly growing Canadian company committed to operating first class retirement communities in Toronto and Ottawa. Our team share a passion for providing the best-in-class quality of care. The key differentiator for Metta Lifestyles is our expertise in heavier care services and an extensive memory care program. Metta communities offer a wide range of living and care options to ensure the needs of our residents are met with convenience, flexibility, and peace of mind. As a focused and dynamic team, we are open to new ideas and looking for energetic individuals to join our growth.

**About the Position**:
The Lifestyles Coordinator enriches the lives of residents everyday by developing and coordinating meaningful programs and services to meet their social, physical, intellectual, emotional, vocational and spiritual needs. The Manager will assist in maintaining a safe and secure environment while ensuring that residents live an active and healthy lifestyle at Metta

**Key Responsibilities**:

- Develops, implements and maintains programs ensuring that the social, physical, intellectual, emotional, vocational and spiritual needs of residents are met;
- Prepares communication tools (newsletters, posters, notices, calendars, etc.) designed to provide residents, seniors located in the community and volunteers with information regarding current and future activities and special events;
- Coordinates volunteer program (recruit, orient, supervise, recognize and evaluate) and ensures the effective utilization of human and financial resources;
- Responds to resident or family member concerns in a timely manner and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the General Manager;
- Co-ordinates Resident Council as delegated by General Manager;
- Creates a safe, pleasant, creative and non-threatening recreational environment;
- Utilizes community resources to assist in providing recreation opportunities where appropriate;
- Ensures a high level of resident engagement;
- Plans evening and weekend programs/activities as required;
- Develops and fosters partnerships within the community;
- Participates as a member of the site management team to develop strategic plans and resolve site specific issues;
- Liaises with external agencies and individuals from seniors focused organizations, clubs, associations, and community groups to deliver special events, outings, and coordinate services;
- Forecasts, monitors, and manages expenditures from funds allocated to the budget;
- Obtains and maintains knowledge of related community links to promote and retain marketability of residence;
- Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner;
- Other duties as assigned.

**Qualifications**:

- Minimum of three years’ of related experience ideally in a retirement, long term care or health care environment;
- Graduate of a post-secondary education program relating to recreation, gerontology, social work or equivalent related experience;
- Previous management experience with people and financial budgets;
- Experience in a customer service environment;
- Intermediate computer skills (includes Microsoft Office products);
- Possesses an understanding of the aging process;
- Current First Aid/CPR Certificate required;
- Effective communication (written and verbal) and interpersonal skills (including the ability to interact with residents, family members, community professionals and various health care agencies);
- Ability to creatively plan, organize, and direct the delivery of diverse social services and volunteer programs;
- Excellent time management skills and the ability to work in a fast-paced environment;
- Demonstrates an appreciation for and understanding of the background and needs of individual residents;
- Must be available for flexible hours (including weekends and evenings as required).
- **Join Us**_
- Application without cover letter will not be considered.**_
- All applicants must be legally entitled to work in Canada. As a condition of employment, a Criminal Record Search which may include a vulnerable sector screen, will be required.
- Metta Lifestyles is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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