Centre Manager

**YMCA-YWCA**
**Vancouver Island
**Centre Manager - Westhills YMCA-YWCA (Langford, BC)
**Position**:Permanent Full-Time***
**Placement**:October 2023***
**Hours**:35 hours per week (flexible schedule required)***
**Salary Range**:$65,000-$85,000/year

**Situation**:
The YMCA-YWCA of Vancouver Island is a multi-dimensional charity with a vision for _Healthy people _
- building strong communities_. Across multiple locations and different program areas that include
health, fitness and aquatic facilities as well as childcare, housing support, youth development, Healthy
Living, Y Mind and our 1200 acre Camp Thunderbird outdoor centre, we have been serving Vancouver
Island for almost 150 years. Building on the unique strength of our Association in both YMCA Canada
and YWCA Canada Federations, we are a leading nonprofit organization in our region.

**Nature and Scope**:
Our Westhills Y is the newest Health, Fitness and Aquatics (HFA) centre, opened by the YMCA-YWCA
of Vancouver Island in 2016 in close collaboration with the local municipality. This 60,000 sq ft facility
serves one of Canada’s most rapidly growing and changing regions in the Westshore communities
north of Victoria, BC. In a building on the edge of Langford Lake, shared with the local library branch
and Conservatory of Music as well as a Childcare Centre, our Y includes a beautiful Aquatic Centre
(featuring a leisure pool, lazy river, therapy pool, lap pool, water features, and two water slides) as
well as a large Fitness Centre, Functional Fitness room, Fitness Studio and multi-purpose rooms where
we deliver a range of programs. As a member of the senior leadership team reporting to the Director
of Operations - HFA, the Centre Manager provides leadership to the day-to-day operations of the HFA
Centre and serves as liaison to local members and partner organizations.

relationship building, influencing and coaching talents, has a strong background in program and has
the flexibility to work a variety of shifts including evenings and weekends when required. This
permanent full-time position is entitled to a YMCA-YWCA individual membership, 22 days vacation,
and a cost-shared benefits package (after completion of the probationary period) which includes:

- Health Care, Drug Plan, Dental, Vision, EAP
- Extended Health Care and LTD
- Life Insurance and AD&D
- YMCA Canada Pension Plan (eligible after one year)

Page 1 of 3

**Responsibilities**
- Responsible for successful operation of core operations and meeting targets in all key areas

including performance, financial, registration levels, sales, risk, quality, staffing, and contribution
level
- Develop and manage operational budgets; analyse and interpret financial statements and

variances to guide operational decisions
- Develop, manage, and monitor HFA annual operating plan in support of Association strategic plan
- Required to provide direct delivery support to operations (i.e. serving customers at the

Membership Desk, supporting/leading Fitness, Aquatics or Child & Youth programming based on
certifications)
- Allocate material, human and financial resources to implement organization policies and

programs
- Adhere to and maintain Y policies and practices; ensure compliance with legislative requirements

and industry standards; and manage effective health, safety, security and risk management
policies and procedures
- Ensure Y Canada initiatives are implemented and standards met including Child Protection and

SAM 2.1
- Implement and monitor quality measures; take corrective action when deficiencies are identified
- Support Annual Strong Kids Campaign and other Funds Development opportunities
- Support recruitment, retention and performance management strategies to develop an effective

team
- Coach and develop supervisory staff
- Other responsibilities as assigned

**Qualifications**:

- University Degree in Recreation Business Administration or combination of related education and

experience
- 5 - 7 years' management experience and demonstrated success in recreation leadership,

preferably in a charity/not-for-profit environment, Y experience is preferred
- A proven track record of managing a large staff team, multiple departments, and a diverse

complement of programs
- YMCA Canada Leadership/Management Development programs and/or similar training

/certification preferred
- Demonstrated expertise in fiscal management, human resource management, fiscal

management, risk management and fund development skills
- Demonstrated strong written, verbal and presentation communication skills
- Working knowledge of ActiveNet or other registration software and Microsoft Office
- Current Standard First Aid and CPR-C required
- Must provide proof of full COVID-19 vaccination (2 doses)
- Clean Police/RCMP Criminal Reference Check with Vulnerable Sector Screening required

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**Competencies**:

- Business orientation: Develops plans and takes action with a view to developing programs and

service