Veterinary Assistant and Client Service

2 months ago


Waterloo, Canada Bridge Street Veterinary Hospital Full time

**About Bridge Street Veterinary Hospital**
Bridge Street Veterinary Hospital is a Fear-Free Certified, Cat-Friendly Certified, and AAHA-accredited hospital. We prioritize personalized patient care with a gentle, fear-free approach and value longevity and thorough communication with our clients.

**Overview**
Are you an empathetic and driven individual passionate about making a difference in the lives of animals? Are you up for a rewarding and meaningful challenge where no two days are the same?

**Responsibilities**:

- Act as the main liaison between clients and the medical staff (veterinarians, technicians) to ensure exemplary patient care and efficiency of the hospital
- Provide prompt and accurate information to clients and assist them with any concerns related to their pets
- Nurture lasting relationships with clients and ensure patients receive quality care for their entire lives
- Collaborate with a diverse team of professionals to achieve superior health outcomes
- Assist veterinarians and veterinary technicians during exams, treatments, and procedures
- Assist veterinarians with note-taking, documentation, follow-up, and client education
- Maintaining patient records, processing referrals, collaborating with specialists
- Assist with reporting of lab results and explanations of care plans and procedures
- Assist with blood draws, laboratory work, radiographs, and more
- Filling prescriptions, taking patient histories, discharging patients with instructions
- Cleaning, stocking, and maintenance of the hospital environment
- ... and so much more

**Requirements**:

- A genuine love for animals and a desire to make a difference in their lives
- Previous experience as a veterinary assistant or veterinary receptionist is highly desirable
- Previous experience with animal care
- Previous experience in a client-facing role, with receptionist duties, or customer service
- Attention to detail, ability to multi-task, time-management, ability to triage/prioritize
- Strong communication skills (written/verbal) and exceptional interpersonal skills
- A pro-active and self-starter attitude
- Kind, gentle, and considerate approach to all clients and patients
- Motivation and passion to learn more and grow professionally
- Training and mentorship related to Fear-Free and Cat-Friendly practices and AAHA-standards will be provided as well as access to various certification courses (Fear-Free, Idexx, AAHA), nutritional support programs, and staff discounts over the course of employment._

**Job Types**: Full-time, Part-time

Pay: $17.75-$21.00 per hour

Expected hours: 1 - 37.5 per week

**Benefits**:

- Company events
- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- No weekends

Work Location: In person



  • Waterloo, Canada Laurelwood Veterinary Hospital Full time

    We are a busy and growing veterinary practice located in North Waterloo and are looking for an experienced Client Care Representative or Veterinary Office Assistant to join our team. **Job Types**: Full-time, Permanent Pay: $18.00-$22.00 per hour Additional pay: - Overtime pay **Benefits**: - Company events - Dental care - Discounted or free food -...


  • Waterloo, Canada Conestoga Veterinary Clinic Full time

    **Conestoga Veterinary Clinic**, Waterloo ON Join our growing team in north Waterloo as a PT Veterinary Assistant/Receptionist. We are looking for a vibrant client care representative who is self motivated, detail orientated, friendly, and professional. You will be responsible for receptionist/assistant duties, creating an outstanding first impression for...


  • Waterloo, Canada Conestoga Veterinary Clinic Full time

    **Conestoga Veterinary Clinic**, Waterloo ON Join our growing team in north Waterloo as a PT Veterinary Assistant/Receptionist. We are looking for a vibrant client care representative who is self motivated, detail orientated and able to work in a fast paced environment, friendly and professional. You will be responsible for assistant and receptionist...

  • Veterinary Assistant

    6 months ago


    Waterloo, Canada Bridge Street Veterinary Hospital Full time

    We are looking for a full time and/or part time, enthusiastic, team player who loves working with pets and people! Assistants are responsible for animal handling and restraint, bathing, cleaning, feeding, laundry, waste disposal, running lab work and assisting at the front desk invoicing clients and answering phones. There will also be opportunities to...


  • Waterloo, Canada VCA Animal Hospitals Full time

    **Veterinary Assistant, Client Care**: **Location: Waterloo, ON**: **Lexington Rd. Animal Hospital** is currently recruiting for a dependable and confident Customer Service Representative, Technician Assistant to join our clinic. This **full-time **opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily...

  • Veterinary Assistant

    5 months ago


    Waterloo, Canada Parkdale Animal Hospital Full time

    Are you ready to fall in love with your job again? Do you crave an environment that supports your growth and makes every day enjoyable? How about a place where learning is encouraged, and it's okay to make mistakes? You might be thinking, "Just another job ad..." but let us show you why Parkdale Animal Hospital is different. **Why Parkdale Animal...


  • Waterloo, Ontario, Canada MHMI Full time

    Associate Veterinarian OpportunityWe are seeking a skilled and compassionate Associate Veterinarian to join our team at MHMI. As a key member of our veterinary care team, you will play a vital role in delivering exceptional patient care and providing outstanding client service.Key Responsibilities:Perform physical examinations and diagnostic procedures to...


  • Waterloo, Ontario, Canada MHMI Full time

    Associate Veterinarian OpportunityWe are seeking a highly skilled and compassionate Associate Veterinarian to join our team at MHMI. As a key member of our veterinary care team, you will play a vital role in delivering exceptional patient care and providing outstanding client service.Key Responsibilities:Perform physical examinations and diagnostic...


  • Waterloo, Ontario, Canada MHMI Full time

    Associate Veterinarian OpportunityWe are seeking a highly skilled and compassionate Associate Veterinarian to join our team at MHMI. As a key member of our veterinary care team, you will play a vital role in delivering exceptional patient care and providing outstanding client service.Key Responsibilities:Perform physical examinations and diagnostic...


  • Waterloo, Ontario, Canada MHMI Full time

    Associate Veterinarian Role at MHMIWe are seeking a highly skilled and dedicated Associate Veterinarian to join our team at MHMI. As a key member of our veterinary staff, you will play a vital role in delivering exceptional patient care and providing outstanding client service. Key Responsibilities:Perform physical examinations, diagnostic, medical,...


  • Waterloo, Ontario, Canada MHMI Full time

    Associate Veterinarian OpportunityWe are seeking a highly skilled and compassionate Associate Veterinarian to join our team at MHMI. As a key member of our veterinary team, you will play a vital role in delivering exceptional patient care and providing outstanding client service.Key Responsibilities:Perform physical examinations and diagnostic procedures to...


  • Waterloo, Ontario, Canada MHMI Full time

    Associate Veterinarian OpportunityWe are seeking a highly skilled and compassionate Associate Veterinarian to join our team at MHMI. As a key member of our veterinary team, you will play a vital role in delivering exceptional patient care and providing outstanding client service.Key Responsibilities:Perform physical examinations and diagnostic procedures to...


  • Waterloo, Canada Parkdale Animal Hospital Full time

    **Veterinary Reception - Client Customer Service Full-time** Are you somebody who enjoys the thrill of not knowing what’s going to come in next? Do you enjoy talking on the phone all day about animals and want to make a long-term career out of it? You're a do-er that thrives off of running with a variety of tasks and executing at your best. If you have...

  • Veterinary Technician

    3 weeks ago


    Waterloo, Ontario, Canada VCA Full time

    Key Responsibilities:Veterinary Technicians play a vital role in the care and well-being of animals in our hospitals. As a member of our team, you will be responsible for assisting Veterinarians with medical procedures, taking vital signs, and providing exceptional patient care.Requirements:Completion of a two-year diploma in a Veterinary Technician...


  • Waterloo, Canada Bridge Street Veterinary Hospital Full time

    We are looking for a full time and/or part time, enthusiastic, team player who loves working with pets and people! Reception responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, filling some prescriptions, over the counter sales, mailings, computer...


  • Waterloo, Canada VCA Canada Full time

    JOB DESCRIPTION Veterinary Technicians New Grads Welcome!! Location: Ontario VCA Canada Animal Hospitals are continuing to develop and support amazing teams, and welcome Veterinary Technicians to join our hospitals in Ontario! THANK YOU! We want to not only thank but also recognize our RVTs for their tireless effort and unwavering...

  • Manager, Database

    5 months ago


    Waterloo, Canada Erb Fischer Veterinary Corporation Full time

    Education: Master's degree - Experience: 5 years or more **Work setting**: - Veterinary clinic **Tasks**: - Collect and document user's requirements - Design, construct, modify, implement and test data models and database management systems - Operate database management systems to analyze data - Develop and implement data administration policy, standards...


  • Waterloo, Canada BMO Financial Group Full time

    20 Erb Street West Waterloo Ontario,N2L 1T2 Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. - Coordinates marketing activities on behalf of the advisory team, including website, social media...

  • Manager, Database

    5 months ago


    Waterloo, Canada Erb Fischer Veterinary Corporation Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Master's degree - Experience: 5 years or more **Work setting**: - Veterinary clinic **Tasks**: - Collect and document user's requirements - Design, construct, modify, implement and test data models and database management systems - Operate database management systems to...


  • Waterloo, Canada BMO Financial Group Full time

    20 Erb Street West Waterloo Ontario,N2L 1T2 Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. - Books meetings with new prospects and prepares introductory package for the prospect/referral. -...