Program Assistant

3 weeks ago

Vancouver, Canada Villa Cathay Care Home Full time

**PROGRAM ASSISTANT - Casual, Full-time**

**Villa Cathay Care Home invites you to join us in making a difference**

Villa Cathay Care Home is committed to providing the highest quality, individualized and professional care to our seniors. By creating a safe, warm, and culturally focused Home, our elderly residents and their families find comfort, respect, and dignity. Our interdisciplinary team of professionals provide care with love and respect, honoring the dignity of seniors.

**What you will do**

As the Program Assistant you will help the residents safely connect with their family and loved ones according to established infection prevention and control (IPC) protocols. You will arrange in person and virtual visits, and screen those coming into Villa Cathay Care Home (VCCH). You will be working closely with families to enhance residents care by informing them about the program requirements, providing education, answering questions, and assisting to resolve issues. This position reports to the Director of Donor and Community Engagement and collaborates with other health care team members to enhance the visitation program and to strengthen the partnership between the families and the care team.

**What you bring**
- High school graduation, and proficiency using Microsoft Office (Word, Excel, Outlook, and PowerPoint). Post-secondary training, or knowledge of health care would be an asset.
- Strong customer service skills with the ability to be tactful, and patient.
- Ability to communicate effectively, and establish rapport with coworkers, residents, and visitors.
- Ability to adapt to and manage changing priorities and communicate those changes to your supervisor.
- Ability to work with mínimal supervision and prioritize the daily work.
- Demonstrated ability to work collaboratively in a team environment.
- Strong written and oral communication skills in English.
- Ability to speak and write Chinese (Cantonese and/or Mandarin) is required.
- Ability to work early mornings, evenings and / or weekends is required.

**As per the current Public Health Orders, all employees working in long term care and seniors assisted living facilities are required to be fully vaccinated for COVID-19. Proof of vaccination status will be required.**

**Job Types**: Part-time, Casual

**Salary**: $20.00-$21.00 per hour

**Benefits**:

- Employee assistance program
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Application question(s):

- Are you flexible to work weekdays and weekends?
- Are you able to start work at 6:00 a.m.?

**Language**:

- Cantonese / Mandarin (required)

Work Location: In person

Application deadline: 2023-03-21

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