Communications Agent

7 months ago

PointeClaire, Canada Ville de Pointe Claire Full time

Pointe-Claire is a city with a population of 34,000 located along Lac Saint-Louis and forming part of Greater Montreal. Recognized for its lifestyle, Pointe-Claire also has a distinctively rich architectural and historical heritage and provides services of outstanding quality to its population. Dedicated to the life of its citizens, the City's mission is to ensure that the quality of its social, cultural and economic environment is maintained for citizens today as well as future generations.

**Description**:
Reporting to the Senior Advisor - Communications, the jobholder serves as a communications specialist, in addition to having an advisory role with internal clients, and sees to the creation and dissemination of the various activities in the unit. The jobholder carries out various communication, promotion, advertising and information activities for citizens. The jobholder recommends action plans and communication strategies, and monitors the resulting programs, projects and activities.

**Departmental mission**:
The mission of the Communications Department is to ensure the quality of the City’s communications with citizens and other audiences and to maintain the City’s reputation and the consistency of its image.

**General responsibilities and goals**:

- Develop, coordinate and carry out information, promotion and public relations campaigns aimed at informing the public about the City's programming, projects and activities, policies and achievements, especially on digital platforms;
- Update content and ensure strict control of digital communication tools: website, intranet, citizen consultation platform, newsletters, electronic billboards, etc.;
- Establish the schedule of projects under their responsibility and ensure that deadlines are met;
- Ensure the proper use of the visual identity, compliance with graphic standards, and the quality of images and illustrations published;
- Design and produce printed and digital documents, and carry out the various variations (web banners, electronic billboards, social networks, posters, etc.);
- Write and revise texts;
- Coordinate projects with the different service providers;
- Recommend to their superior any measure to improve the Department;
- Perform any other related task on request.

**Job requirements**:
The applicant must have an undergraduate degree with a specialization in communications or a related field, and must be fully familiar with Microsoft Office, Adobe InDesign, Illustrator, Photoshop, CMS and Mailchimp. One or two years’ experience is required for this position. The position calls for a high degree of mastery of both spoken and written French in order to write and present enriched and complex texts, and a sufficient command of English to read documents, communicate orally and write simple texts. The City has the translation services required to ensure the bilingual production of documents. The jobholder must demonstrate a high degree of adaptability, autonomy and team spirit.

Assets
- An interest in serving a clientele related to culture, sports, recreation and community development;
- Good knowledge of social media management;
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