![Evo Payments](https://media.trabajo.org/img/noimg.jpg)
Representative, Customer Support
1 week ago
Representative, Customer Support
EVO Payments, Inc. is a leading payment technology and services provider. EVO offers a number of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across the globe with offices across the Americas, Europe, and China. As a fully integrated merchant acquirer and payment processor in over 50 markets and 150 currencies worldwide, EVO provides competitive solutions that promote business growth, increase customer loyalty, and enhance data security in the markets it serves.
**About the role**:
As a customer support representative you will be responsible for the following helping to support our merchants.
**What you will do**:
- Greet customers with a professional, polite and warm manner
- Commit to delivering outstanding customer service
- Display a positive 'can-do' attitude
- Express empathy and utilize negotiation skills to resolve customer inquiries
- Cooperatively problem solve customers' basic technical issues
- Ability to multitask and efficiently utilize client resources and specific tools to meet customers' needs
- Demonstrate efficient attention to detail
- Display knowledgeable computer skills and ability
- Adapt easily to change and comfortable working in a progressive learning environment
- Respond to inbound calls, assisting merchants with customer service and technical support related issues in a positive and professional manner..
**About you**:
- Perfectly fluent in French and English (spoken and written).
- Available Monday - Friday, 9AM - 7PM
- 1-2 years in an inbound technical support call center.
- Experience in financial services or point-of-sale systems industry is an asset.
- High School diploma or equivalence.Ability to adapt to a dynamic environment
**What can EVO do for you?**
- Own your destiny with a worldwide payments industry leader where you can learn, grow, and advance
- Enjoy a competitive salary and a comprehensive benefits package: RRSP with DPSP, generous paid time off, medical, dental, vision coverage plus health savings accounts, employer-paid Life & AD&D Insurance, and much more
- Thrive in a collaborative culture that supports innovation
Our people are the key to our success. Our commitment is to build a diverse, safe, and resilient culture that evolves with the needs of our people and the communities in which we operate. We are dedicated to creating a workspace environment that provides a sense of purpose for our people and supports each of us to learn, develop, and reach our full potential. Our culture and values are grounded in service, integrity, diversity, teamwork, and taking ownership of our actions and reputation.
**Disclaimer**
The preceding position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
EVO Payments Inc. is an equal opportunity employer committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, gender, sexual preferences, age, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal or provincial law.
-
Customer Support Representative
5 days ago
Canada Wow24-7 Inc. Full timeOur mission goes way beyond making working life simpler, we provide WOW-working opportunities. Are you on the lookout for an exciting and professional work environment that offers a unique opportunity to engage with international clients? Look no further We are currently seeking a Customer Support Representative to join our close-knit team. Why Us? We're...
-
Customer Support Representative
5 days ago
Canada Wow24-7 Inc. Full timeOur mission goes way beyond making working life simpler, we provide WOW-working opportunities. On a Pursuit of Excellence You Could Be the Key Element We are Seeking Join Our Dynamic Team Why Us? We are an outsourcing company with operational offices in Kyiv and Lviv. We collaborate with top-notch companies across Israel, Germany, Denmark, Switzerland,...
-
Technical Support
2 weeks ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Technical Support / Customer Service Representative (Remote) **Job Description**: **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides...
-
Customer Service
2 days ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Customer Service / Technical Support Representative - Night Shift (Remote) **Job Description**: **JOB DESCRIPTION** The Customer Service / Technical Support Representative - Night Shift (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the...
-
Customer Support Representative
1 month ago
Greater Toronto Area, Canada, Ontario Clarity Recruitment HR Full timeJob Location: CanadaWe are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
-
Customer Support Representative
3 weeks ago
Greater Toronto Area, Canada, Ontario Clarity Recruitment HR Full timeJob Location: CanadaWe are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
-
Technical Customer Support Representative
5 days ago
Canada NoviFlow Inc Full timeTechnical Customer Support Representative Job ID: Job Description You will interact directly with customers to deploy, upgrade and troubleshoot network products designed to meet the needs of Data Centers, Network Service Providers and researchers in Software Defined Networking technology. You will develop software solutions, including troubleshooting tools...
-
Customer Service Representative
2 weeks ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Representative (Remote) **Job Description**: **JOB DESCRIPTION** The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of...
-
Customer Service Representative
3 weeks ago
Canada AutoJobsApply Inc. Full timeCompany DescriptionAutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed.Role DescriptionThis is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As a...
-
Customer Service Representative
4 weeks ago
Canada AutoJobsApply Inc. Full timeCompany DescriptionAutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed.Role DescriptionThis is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As a...
-
Customer Service Representative
4 weeks ago
Canada AutoJobsApply Inc. Full timeCompany DescriptionAutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed.Role DescriptionThis is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As a...
-
Customer Service Representative
1 day ago
Canada HK Demanagement Transport Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...
-
Customer Service Representative
5 hours ago
canada HK Demanagement Transport Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
-
Customer Service Representative
24 hours ago
canada HK Demanagement Transport Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...
-
Customer Service Representative
22 hours ago
Canada HK Demanagement Transport Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
-
Customer Service Representative
3 hours ago
Canada HK Demanagement Transport Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
-
Customer Support Representative
2 months ago
Canada Wow24-7 Inc. Full timeOur mission goes way beyond making working life simpler, we provide WOW-working opportunities. Are you on the lookout for an exciting and professional work environment that offers a unique opportunity to engage with international clients? Look no further! We are currently seeking a Customer Support Representative to join our close-knit team. Why Us?...
-
Technical Customer Support Representative
1 month ago
Greater Toronto Area, Canada, Ontario Eurofase Lighting Full timeABOUT EUROFASE:For 30+ years, showrooms, designers, and architects have relied on Eurofase Lighting as their go-to brand for providing a diverse selection of high-quality innovative lighting for both residential and commercial applications. As a leading lighting company, serving multiple channels via the specialty lighting showroom, electrical wholesaler,...
-
Customer Service Representative
4 weeks ago
Canada AutoJobsApply Inc. Full timeCompany DescriptionAutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed.Role DescriptionThis is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON. As a...
-
Customer Service Representative
4 weeks ago
Canada AutoJobsApply Inc. Full timeCompany Description AutoJobsApply revolutionizes job hunting with advanced AI technology. We simplify the process, making it efficient and effective for job seekers of all levels. Our AI applies jobs for you so you succeed. Role Description This is a full-time on-site role as a Customer Service Representative at AutoJobsApply Inc. located in Toronto, ON....