Front Desk Agent/night Auditor

3 weeks ago


Jacksons Point, Canada Ramada Jackson's Point Resort Full time

Front Desk Agent / Night Auditor

**Duties**:

- Greeting guests, checking them into rooms, checking out guests, and providing guests with important information
- Answering phones, scheduling wake-up calls, and assisting with reservation requests
- Responding to guest inquiries, complaints, and concerns
- Managing the hotel’s inventory of reservations, room assignments, and vacancies
- Assisting scheduling of housekeeping and event planning
- Auditing, balancing, and verifying daily revenue documentation
- Balancing cash drawers, record errors, and reconcile receipts
- Promoting hotel services and features

Qualifications:

- Experience of front desk agent/night auditor in a similar role, preferably in the hospitality industry
- Experience with accounting and facilities management software
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
- Degree or diploma in accounting, finance or relevant field, preferred

At our company, we value our employees and offer competitive pay rates, flexible scheduling options, and opportunities for career growth. Join our team of dedicated front desk agents who take pride in providing excellent services to our guests.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $17.00-$20.00 per hour

Expected hours: 30 - 44 per week

**Benefits**:

- Company events
- Discounted or free food
- Flexible schedule
- On-site gym
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- hospitality: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application deadline: 2024-03-15
Expected start date: 2024-03-01


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