Operations Advisor

3 weeks ago


Toronto, Canada GardaWorld Full time

We are hiring an Operations Advisor at the Pearson International Airport in Toronto, Ontario.

Reporting to the Manager, Logistics, the Operations Advisor is responsible for providing logístical support to the operations team at the terminal as well as facilitating processes that require administrative and operational cooperation. This role works closely with various departments to ensure compliance with contractual and operational requirements.

**Tasks and Duties**:
Manage and/or assist with technical accesses and new equipment requests for both administrative and operations teams
Manage consumables program, and locker cleanouts
Ensure daily completion and submission of Equipment Test Records (ETRs) in accordance with Standard Operating Procedures (SOPs), internal guidelines, and client expectations
Foster connectedness and collaboration between administrative and operation sectors through timely communication
Make timely, informed, and realistic recommendations for change and implementation within scope
Audit, investigate and correct documents within scope while maintaining document integrity
Act as logístical liaison between Regional departments
Oversee and/or manage the Lost and Found internal process and relevant document control
Ensure daily completion of documents within scope while following both internal and external guidelines
Support Manager of Logistics and Regional Manager, Administration when required
Assist and/or participate with internal and client-based audits
Other duties as required

**Education and Skills Required**

Post Secondary certification or equivalent discipline
Proficiency in Microsoft Office (Microsoft Word, Microsoft Excel, and Microsoft Outlook, in particular)
Knowledge and understanding of Collective Agreements
Strong strategic development and analytical skills
Ability to work in a 24/7 fast paced environment
Excellent time management skills and ability to multi-task and prioritize work
Excellent written, verbal and communication skills
Ability to excel in stressful situations
Strong organizational and planning skills
Previous experience in Unionized environment is an asset
Familiarity with internal systems, such as GSKED and CATSA s LMS system is an asset
Bilingual in English and French is an asset


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