Terminal Manager

4 months ago

Campbell River, Canada Van-Kam Freightways Full time

**Job Summary**:
Van-Kam Freightways Ltd. is looking for a highly skilled Terminal Manager to join our team out of our Campbell River terminal. As the Terminal Manager, you will be responsible for overseeing the operations and overall management of our terminal. You will play a key role in ensuring the efficient and effective movement of freight while maintaining exceptional customer service, meeting operational goals, and maintaining a positive working environment and culture. This position will report directly to the Regional Manager - Vancouver Island, who reports up to the Director of Operations.

**About Us**:
Van-Kam Freightways Ltd. (Van Kam) is one of the largest regional carriers in Western Canada specializing in less-than-truckload (LTL) transportation. With 8 terminal locations across British Columbia, we fulfill shipments to communities within 1-3 days throughout BC and Alberta. Between our own resources and our partner network, our coverage extends beyond Western Canada into the U.S. and Eastern Canada.

**Responsibilities**:
Operations Management:

- Oversee the day-to-day operations of the terminal, ensuring adherence to company policies and procedures.
- Oversee and manage the Agency relationship with our Port Hardy agent to ensure efficient flow of freight to meet customer requirements north of Campbell River.
- Manage terminal activities, including dock operations, load planning, dispatching, and driver scheduling, to optimize productivity and minimize delays.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as necessary.
- Collaborate with other departments to ensure seamless coordination of operations and timely resolution of any issues or challenges.
- Daily review of trailer banks, terminal depart time, driver’s log, employee hours and overtime, trailer close time, trailer depart times, trailer weights/load factors, and investigating and correcting manifesting issues.
- Daily review of undelivered freight, unmanifested freight, adjusted pick-up reports.
- Participate in weekly meetings with Management.
- Filling in for holiday coverage in different departments when needed.
- Oversee equipment, building and yard maintenance.
- Weights and Measures revenue
- Managing employee absentee and coach/discipline when needed.

Customer Service:

- Maintain a strong focus on customer satisfaction and ensure that customer needs are met promptly and effectively.
- Address customer inquiries, concerns, and complaints in a professional and timely manner.
- Collaborate with the sales team to identify opportunities for business growth and development.

Safety and Compliance:

- Enforce compliance with all safety regulations, company policies, and applicable laws.
- Promote a safe working environment.
- Work with Maintenance department to manage outside vendors who maintain and repair Van Kam equipment.
- Work with Safety department to ensure all Safety policies and procedures are adhered to and in place.
- Managing employee driving habits and coach/discipline when needed.

Financial Management:

- Manage terminal budget and expenses, seeking opportunities for cost reduction and efficiency improvement.

Investing in the development of employees
- Support or help develop employees by coaching, mentoring, and leading
- Institute solid onboarding process for new employees ensuring they are set up for successful transition into the Van Kam family.

Ad-Hoc
- Other Terminal Specific duties as required
- Other duties/projects on a as needed basis

**Required Qualifications**:
Knowledge, Skills, Abilities:

- Strong leadership skills with the ability to motivate and develop a high-performing team.
- Excellent problem-solving and decision-making abilities in a fast-paced environment.
- Exceptional organizational and time management skills to prioritize tasks effectively.
- Knowledge of safety regulations and compliance requirements in the transportation industry.
- Strong communication and interpersonal skills to effectively collaborate with internal teams and external stakeholders.
- Ability to work flexible hours and handle occasional travel requirements.

Training and Experience:

- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or equivalent experience is preferred.
- 5 years of management experience required. Those with experience managing a union environment will be given preference.
- Transportation experience is an asset.
- AS400 experience is an asset.
- Experience with transportation technology is preferred.

**Why Work for Van Kam?**
There is a reason over 30% of our staff have been with us for more than 10 years
- ** Work-life balance.** We treat our customers like friends and our employees like family. As a family-owned company, we understand the importance of work-life balance which is why we offer competitive time-off benefits and commit to providing a balanced schedule for our drivers -

  • Terminal Management

    2 months ago

    Belle River, Canada Northumberland Ferries Limited Full time

    **Location**: Ferry Terminals - Maritime Provinces **Company Overview**: Join our dynamic team at Bay Ferries and Northumberland Ferries, where we prioritize safety, efficiency, and quality in all our operations. We are committed to enhancing our customer experience and ensuring the highest standards in our services. **Key Responsibilities**: **Safety...

  • Facilities Manager

    7 days ago

    Campbell River, Canada Tsakwa'lutan Healing Centre Full time

    **About the Tsakwa'lutan Healing Centre** We, the We Wai Kai Nation, embrace our language and culture to build a proud, healthy, safe, and self-sufficient community. We support and encourage each other to thrive by following the footsteps of our ancestral history as stewards of our lands and waters, while balancing our role in modern-day society. The...

  • Finance Manager

    2 weeks ago

    Campbell River, Canada KCFN Full time

    The Ka:’yu:’k’t’h’/Che:k’tles7et’h’ First Nations Gov't (KCFNs) is a progressive, forward-thinking, modern, First Nations Treaty Government. KCFN is growing & needs to add a new, top-notch, Finance Manager (FM) to its team of professionals. Reporting to the CFO, the FM supervises a small team of finance/accounting line staff. He or she...

  • Restaurant Manager

    7 months ago

    Campbell River, Canada A&W Restaurants Inc Full time

    A&W Restaurants in Campbell River, BC, (Island Burgers Inc.) is seeking a Restaurant Manager to start immediately at our Merecroft Village location. (Unit E2 465 Merecroft Rd) Total Potential Compensation:  $68,300 annual / Base Salary: $54,000 annual Benefits which include an extensive single or family Medical/Dental Benefit comprised of...

  • Qwalayu House Manager

    7 months ago

    Campbell River, Canada Children's Health Foundation of Vancouver Island Full time

    We have an exciting opportunity at Q̓ʷalayu House in Campbell River, one of our Home Away from Homes. We are looking for a new House Manager to join our passionate and dedicated team. Reporting to the Associate Director of Programs, the House Manager is responsible for managing the house in accordance with the strategic and operational direction set out by...

  • Department Manager, Pharmacy

    7 months ago

    Campbell River, Canada London Drugs Limited Full time

    Not just a job…a communitya partnershipa teamYou’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, patient focused professionals to join our team!You’ll experience them all at London Drugs.  As one of Canada’s...

  • Food and Beverage Server

    1 month ago

    Campbell River, Canada Pho 54 Enterprises LTD Full time

    Pho 54 is hiring part-time / full-time servers. Pho 54 is a new Vietnamese restaurant located in downtown Campbell River. We stride to provide our customer great food and an outstanding experience each time they visit. As a Server, you will be responsible for providing exceptional service to our guests by taking and delivering orders efficiently and...

  • Food and Beverage Server

    4 months ago

    Campbell River, Canada Pho 54 Enterprises LTD Full time

    Pho 54 is hiring part-time / full-time servers. Pho 54 is a new Vietnamese restaurant located in downtown Campbell River. We stride to provide our customer great food and an outstanding experience each time they visit. As a Server, you will be responsible for providing exceptional service to our guests by taking and delivering orders efficiently and...

  • Telecommunications Field Technician

    3 months ago

    Campbell River, Canada TCP Simple Technologies Full time

    This is a Full-Time Sub Contractor position for TELUS installer/repair technician compensated by a flat rate with uncapped income. This is a rewarding career where you will be working alone in customer’s home with no managers breathing down your neck and there is never a boring day! **WILL HELP IN PERMANENT RESIDENCY IF REQUIRED** **Requirement - NEED TO...

  • Chief Administrative Officer, Cao

    1 month ago

    Campbell River, Canada Wei Wai Kum First Nation Full time

    **Overall Purpose**: The Chief Administrative Officer is the person designated by the Band Council to serve the Wei Wai Kum Membership and is responsible for the effective management and administration of the Band Office, staff and all Band programs and services. The CAO is responsible for developing, implementing and monitoring the Nation’s human resource...

  • Customer Service Associate

    7 months ago

    Campbell River, Canada Canadian Tire - Campbell River, BC ( Store #437) Full time

    **Position Wage: $18.25 per hour - Full Time (30-40 hrs/wk.) - Primarily Daytime shifts.** Are you looking for a challenge? Want to join a progressive, exciting, successful team? Join us at Canadian Tire! As one of Canada’s most trusted and iconic brands, we build teams that dream big and work as one to deliver world-class customer experiences across our...

  • Stocking Team Leader

    4 months ago

    Campbell River, Canada London Drugs Limited Full time

    Not just a job…a communitya partnershipa teamYou’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:Stocking Team LeaderThe Stocking Team...

  • Service Specialist

    7 months ago

    Campbell River, Canada London Drugs Limited Full time

    Not just a job…a communitya partnershipa teamYou’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for: Service Specialist The Service...

  • Customer Service Associate

    7 months ago

    Campbell River, Canada Canadian Tire - Campbell River, BC ( Store #437) Full time

    Position Wage: $18.25 per hour – Full Time (30-40 hrs/wk.)Are you looking for a challenge? Want to join a progressive, exciting, successful team? Join us at Canadian Tire! As one of Canada’s most trusted and iconic brands, we build teams that dream big and work as one to deliver world-class customer experiences across our network of over 500 retail...

  • Loss Prevention Officer

    7 months ago

    Campbell River, Canada London Drugs Full time

    London Drugs is looking for highly capable security and investigations professionals for our Loss Prevention team. You will find state of the art technology, training and support, and a high integrity group of people committed to excellence on our team. Not just a job… a community a partnership a team You’ll experience them all at London Drugs. As one...

  • Instrumentation Manager

    7 months ago

    Peace River, Canada PTW Energy Services Ltd. Full time

    PTW is a leading industry solutions provider delivering construction, fabrication, and maintenance services. Our network extends across Canada. We create and deliver innovative industrial solutions to customers in the agricultural, mining, oil and gas, petrochemical, pulp and paper, nuclear and renewable energy industries._ PTW is hiring an...

  • General Merchandise Department Manager

    2 months ago

    Powell River, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment....

  • Farm Business Representative

    6 months ago

    Spirit River, Canada G3 Canada Limited Full time

    G3 Canada Limited is a progressive and continuously growing company. As part of our commitment of building a smarter path from Farmer’s fields to the global market, we are establishing a highly efficient coast to coast Canadian Grain enterprise designed to provide a unique competitive alternative to farmers and superior service to customers and...

  • Operations Assistant

    6 months ago

    Spirit River, Canada G3 Canada Limited Full time

    G3 Canada Limited is a progressive and continuously growing company. As part of our commitment of building a smarter path from Farmer’s fields to the global market, we are establishing a highly efficient coast to coast Canadian Grain enterprise designed to provide a unique competitive alternative to farmers and superior service to customers and...

  • Pizza Production Specialist

    6 days ago

    Deep River, Ontario, Canada Godfathers Pizza Full time

    About UsGodfathers Pizza is a reputable company looking for a reliable and hard-working individual to join our team.Job OverviewWe are seeking a Pizza Production Specialist to work in our fast-paced environment, offering approximately 15 hours per week. As a Pizza Production Specialist, you will be responsible for delivering exceptional customer service and...