Ft - Program Manager (Maple Ridge)
3 weeks ago
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
Program Manager
ROLE PURPOSE
Our Individualized Community Living Residential programs are designed to offer a person-centered and structured living environment for adults. These individualized residential programs focus on monitoring residents for safe community living. The residents have the opportunity to acquire the skills needed to become responsible, independent, and contributing members of society, all within the program policies, procedures and individuals care plan.
WHAT WE OFFER
At Connective, we provide a range of benefits and support to our employees, including:
- Employer-paid Criminal Record Check Clearance
- Employer contribution to Municipal Pension Plan (MPP)*
- Comprehensive employer-paid benefits package encompassing health, wellness, prescription medication, vision, and dental coverage*
- Employer-paid support services, such as an in-house counsellor, Employee Family Assistance Program (EFAP), and Critical Incidents Stress Management
- Paid in-house training programs such as MANDT and Naloxone
- Competitive wages, with a commitment to being a living wage employer
- Opportunities for career and personal development, allowing you to explore diverse programs and departments
- An inclusive work environment with team-building events and staff recognition programs
- Access to On-Demand Pay, enabling you to withdraw earned wages before payday
- Award winning organization: 2022 and 2023 Canadian Nonprofit Employer of Choice from NEOC and 2023 High-Performance Culture Award from Supporting Lines
- Participation in a portability program that allows employees moving from a CSSEA-member employer to Connective to carry over their service hours for vacation and wage purposes (within the last 12 months)
- Benefits are for Full-Time and Part-Time employees working 20 hours per week or more
LOCATION
Maple Ridge, British Columbia
STATUS
Exempt. This role is open to applicants of all genders.
HOURS
40 hours per week; Monday to Friday, 0900 - 1700
This role may require flexible hours based on operational needs.
KEY ACCOUNTABILITIES
**As a Program Manager, your responsibilities will include**:
Administration
- Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
- Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective
- Arranges shift schedules, ensuring appropriate staff coverage
- Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
- Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
- Accepts responsibility for the daily and monthly financial and administrative aspects of the programs
Programs
- Makes sure effective, inclusive support programs are designed and maintained
- Supports the overall program strategic direction
- Liaises with other Connective’s staff, especially regarding potential referrals
- Facilitates person-centered planning opportunities for staff and service users
- Develops related program opportunities, available to the individuals in the community
- Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed
- Supervises a diverse range of roles and workers in a supportive housing team
Community
- Maintains effective working relationships with related community services, government/stakeholders and agencies
- Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities
Facilities
- Ensures that the physical facilities fulfill all fire, health and safety regulations
- Ensures that the resource(s) is maintained as a clean, pleasant and safe environment
On Call
- Is available to all resource staff, in case of emergencies; this may include carrying a cell phone 24 hours a day and ensures on call coverage is arranged in their absence
Health and Safety
- Functions as an Occupational Safety and Health (OSH) employer representative and may co-chair OSH committee
- Attends the health and safety training sessions for supervisors
- Participates as the organization’s representative in health and safety investigations mandated by statutory authorities or as directed by the organization
- Supports Connective’s OSH initiatives
Other Duties
- Coordination and Administration of other teams and programs
- All Human Resource Functions - recruitment, training, development
QUALIFICATIONS AND REQUIREMENRS
- A bachelor's degree and/or professional designation, with a minimum of 5 years of appl
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