Claims Management Coordinator, Workers' Compensation

6 months ago


Edmonton, Canada LifeWorks Full time

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences
- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees - all with the goal of returning employees to health and productivity.

**Responsibilities**:
General Administration Duties
- Follow up with Boards on missing information;
- Create new logs for injuries/illnesses;
- Process payment to physicians for Return-to-Work Restrictions Reports;
- Other duties as needed.

Payment Processing
- Validate, download, and process all invoices for payment

Creating Hearing Loss Files
- Create new hearing loss injury file in SAP;
- Gather work history from SAP and PACS;
- Send audiogram and employment history to WCB;
- Scan documents to file.

Other duties
- Officer orders, Purolator letters, shredding invoices, arranging medical appointments, misc.

Succeeding as a Claims Management Coordinator, Workers' Compensation will require the following core qualifications and skills:

- 0-2 years of experience in an administrative/clerical or occupational injury management role or in other relevant fields;
- Post-secondary education in health management, absence and disability management, or other relevant training is an asset;
- Self-starter, initiative and excellent organizational skills;
- Ability to set priorities and meet deadlines despite a significant volume of work and deal routinely with unexpected request from clients or team consultants;
- Good analytical and problem-solving skills;
- Excellent verbal and written communication skills and customer-service focus;
- Proficiency with the MS Suite (Word, Excel, PowerPoint).

LI-AF1

LI-Remote
- #LifeAtTelus
- #HiringNow

Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.

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