Manager, Children and Family Programs

3 months ago

Vancouver, Canada MOSAIC Full time

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh, sel̓íl̓witulh, xʷməθkʷəy̓əm, qiqéyt, sc̓əwaθən məsteyəx, kʷikʷəƛ̓əm, q̓ic̓əy̓, qʼʷa:n̓ƛʼən̓, SEMYOME and Matsqui nations where we are privileged to carry out our mission.**
**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

**JOIN OUR TEAM**

We are looking for a motivated and caring leader for the role of Manager, Children and Family Programs.

**KEY DUTIES AND RESPONSIBILITIES**:

- Ensure program/service-related policies, procedures, and service standards are appropriate and meet CARF standards
- Ensure delivery of programs in a consistent and professional manner
- Supervise and support staff; provide information and orientation, guidance on community connection activities, case planning, and facilitating sessions
- Train, supervise, and support staff in the performance of their duties (e.g., in needs assessments and referrals, case planning, and facilitating sessions)
- Assist the senior manager to develop program/service standards, policies, and procedures in accordance with CARF
- Oversee the promotion and marketing of all program-related activities
- Work with the senior manager and the Finance Department to ensure financial integrity and accountability for the programs
- Assist the senior manager and Finance Department in the preparation of contract budgets
- Monitor contract budgets, cash flows, variances, financial statements, reports, and expense records and that all expenditures fall within established limits.
- Assist the senior manager in providing financial information on request and during financial audits and monitors
- Participate in ensuring the development and submission of proposals and budgets for new and existing programs in a timely fashion
- Act as a resource for community organizations, stakeholders, and partners to collaborate with MOSAIC to build capacity for immigrant and refugee communities
- Work in partnership with community organizations and stakeholders to organize and coordinate public education/information/resource events
- Attend consultations, meetings, and conferences on issues relating to the settlement of children and families, community development and connections, and policy dialogue
- Promote MOSAIC as a cross-region stakeholder and service provider for immigrants and refugees through participation in community committees, task forces, and governmental and inter-agency networks
- Ensure timely, accurate completion of narrative and data reports
- Regularly inform the senior manager about the progress of contractual outputs and outcomes
- Compile reports and service statistics for the senior manager on emerging issues and community trends, development in children and family settlement services, and funder-related feedback
- Maintain working knowledge of emergent issues in situations involving settlement of children and families and community capacity building

**QUALIFICATIONS**:

- A post-secondary degree, certificate, or diploma in a relevant field (Social Work, Psychology, Early Childhood Education, or course work in related fields, such as Parenting, Counselling, Community Development, Community Social Services or a combination of training and appropriate exper

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