Parts Advisor

3 weeks ago


Courtenay, Canada Courtenay Kia Full time

Responsibilities:

- Assist internal, wholesale and retail customers in finding the right parts and accessories for their vehicles
- Provide exceptional customer service and build strong relationships with customers
- Maintain accurate inventory records and ensure parts are properly stocked
- Process customer orders and handle cash transactions
- Utilize PBS dealer management system, WebDCS and Micro-Cat software
- Collaborate with service team to efficiently supply shop with internal parts
- Provide product knowledge and recommendations to customers
- Handle customer inquiries and resolve any issues or concerns

**Requirements**:

- Strong communication and interpersonal skills
- Excellent customer service skills
- Proficient in using point-of-sale (POS) systems
- Organizational skills with attention to detail
- Ability to negotiate and upsell products

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, requirements, or qualifications associated with the job.

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person

Expected start date: 2023-12-01



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