Bilingual Account Coordinator

5 months ago

Winnipeg, Canada Pollard Banknote Limited Full time

We’re looking for an enthusiastic and detail-oriented Bilingual Account Coordinator to join our Sales & Marketing Team within the Winnipeg Office at 140 Otter Street.

Reporting to the Senior Director, Sales & Marketing this role will be responsible for assisting in managing several established Lottery accounts, and act as a liaison between assigned clients and internal work groups, to ensure exceptional service and product quality from initial ticket concept through production to delivery.

**What We Offer**
- Competitive compensation
- Profit sharing program - every role plays a part in our success
- Company pension
- Health & Extended Benefits
- Opportunities for professional development
- Tuition reimbursement
- On-Site Cafeteria & Outdoor Patio
- On Site Gym
- Free Parking
- Opportunity to travel

**What You’ll Do**
- Partner with the internal account team and assist in managing several clients and projects.
- Prepare customer specifications for lottery tickets and obtain appropriate approvals from the clients.
- Track and maintain project paperwork, while ensuring accurate and timely delivery of projects.
- Participate in strategic planning and development alongside internal teams through the creation of new ticket artwork and other specific lottery documentation.
- Respond in a timely and efficient manner to all incoming inquiries and correspondence, both internally and externally, relative to assigned accounts.
- Liaise and collaborate with internal work groups to troubleshoot any issues that may arise, and to meet customers’ delivery requirements.

**Who You Are**
- A self-starter with outstanding verbal, written and interpersonal communication skills.
- A highly motivated individual who thrives in a fast-paced deadline-driven environment.
- A go-getter who dives in, takes the initiative and is skilled in balancing client needs and expectations.
- Detail-oriented with the strong ability to work with cross-functional teams.
- A quick study with the ability to adapt to evolving business needs.
- An effective team player who is energetic and passionate about our brand and company.

**What You’ll Bring**:

- Post-Secondary education in Business Administration, Marketing, or other related fields.
- Fluent in English and German (written and verbal).
- 1-2 years’ experience in an Administrative or Project Coordination role.
- Outstanding written and verbal communication skills.
- Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines.
- Highly proficient in the Microsoft Office Suite; Word, Excel, Outlook, PowerPoint.

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

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