Shift Manager
6 months ago
Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
- Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
**Work site environment**:
- Odours
- Wet/damp
- Hot
**Work setting**:
- Cafeteria
- Coffee shop
- Fast food outlet or concession
**Tasks**:
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Hire food service staff
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Prepare food order summaries for chef
- Supervise and check assembly of trays
- Establish work schedules
**Supervision**:
- 3-4 people
- Food service counter attendants and food preparers
- Kitchen and food service helpers
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
**Experience**:
- 1 year to less than 2 years
**Support for persons with disabilities**:
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
**Support for newcomers and refugees**:
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:
- Offers on-the-job training tailored to youth
**Support for Veterans**:
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
**Support for Indigenous people**:
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
**Support for mature workers**:
- Applies hiring policies that discourage age discrimination
**Supports for visible minorities**:
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
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