Shift Manager

4 months ago


Hamilton, Canada Cargojet Airways Ltd. Full time

**Primary Objective of the Position**:
The Shift Manager will assist in monitoring the Day and Overnight operations.

**Principal Duties and Responsibilities**:

- Assist to resolve day-to-day operational issues and prepare for contingencies in the event of mechanical or weather-related operational disruptions.
- Communicate any flight delays to customers during the overnight operation.
- Provide support and assistance to the Duty Manager during network operations.
- Complete various On-Time Performance reports and distribute to internal and external customers.
- Prepare the daily CPGOC Day and Night Pre-Operation report.
- Enter and audit customs submissions into CHAMPS/Descartes.
- Enter flight information including arrival times, departure times, delay times and proper delay codes into Kargomine.
- Auditing and entering CPGOC missed delivery scan times from out bases.
- Complete aircraft weight and balance and create flight manifest.
- Assist in the co-ordination of charter flights.
- Performs other duties as required.

**Minimum Qualifications**:

- High School Graduate Diploma or equivalent.
- 1-3 years previous experience in an Operations Center.
- Proficiency in Microsoft Word, Excel and Outlook.
- Outstanding troubleshooting, analytical and problem-solving skills.
- Excellent verbal and written communication skills to respond to inquires and determine best course of action.
- Excellent organizational skills and the ability to multi-task.
- Ability to work well in a team environment.
- Working knowledge of Kargomine, ISO and Movement Control would be an asset.


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