Front Desk Hotel Clerk
6 months ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:
- Staff accommodation available
- Hotel, motel, resort
- Relocation costs covered by employer
- Hotel laundry
**Tasks**:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
**Security and safety**:
- Criminal record check
- Vulnerable sector check
**Transportation/travel information**:
- Public transportation is not available
**Work conditions and physical capabilities**:
- Attention to detail
- Standing for extended periods
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Health benefits**:
- Health care plan
**Long term benefits**:
- Maternity and parental benefits
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Variable or compressed work week
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