![Grand River Physiotherapy](https://media.trabajo.org/img/noimg.jpg)
Medical Administrative Assistant
2 weeks ago
Grand River Physiotherapy is a well-established physiotherapy clinic in Fergus, Ontario. Our first clinic opened in 1999, and we added our second location in 2021 in the Trailside Medical Centre. Both of our busy physiotherapy clinics also offer massage therapy and pelvic health physiotherapy. We are looking for a part-time Medical Administrative Assistant (with the potential to move to full-time) to join our growing team.
If you want to be a part of a really fun place to work, a place where people are happy to go to experience excellence in their physiotherapy care in a positive, welcoming, upbeat environment; where our friendly staff are proud and passionate about the care that they deliver; in a community that has retained its incredible small-town charm even as the development and population expand rapidlythen Grand River Physiotherapy is the place for you
**Duties**
As a Medical Administrative Assistant, duties will include (but are not limited to):
- Organizing and scheduling appointments, contacting patients to confirm appointments and provide relevant information about the clinic
- Manage appointment schedule with efficiency to fill vacancies with patients who are on the waiting list
- Communicate to the physiotherapists and other staff any relevant information regarding patient care
- Maintain strict confidentiality and professionalism
- Using EMR system to schedule, bill, and enter client data
- Billing a variety of health insurance benefits
- Update inventory and place orders when needed
- Other day-to-day operations (laundry, cleaning and tidying etc.)
**Qualifications**
- Minimum 1 year of medical office administrative experience or experience in the health sector
- An aptitude for computers, including very strong skills using electronic scheduling and Microsoft Office
- Experience in medical receptionist duties and using a multi-line phone system
- Experience with taking payments - managing a POS system, taking cash
- Experience acting professionally in a customer service role
- Ability to perform a variety of clerical tasks efficiently and accurately
- Post-secondary education in medical office/admin preferred
**Skills**
- Organized and able to multi-task
- Possesses a strong ability to work independently and with a team
- Excels in a quick-paced environment, while using excellent communication skills
- Handle administrative requests from physiotherapists and massage therapists
- Organizing and scheduling appointments with electronic medical system
- Strong skills with billing and dealing with extended health benefit accounts
Expected start date: September 2023
**Job Types**: Part-time, Permanent
**Salary**: $18.00-21.00 per hour
**Job Types**: Part-time, Permanent
Part-time hours: 24-28 per week
**Salary**: $18.00-$21.00 per hour
**Benefits**:
- Company events
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
COVID-19 considerations:
COVID-19 considerations:
All COVID-19 health precautions are being taken as per MOH guidelines for physiotherapy clinics
Ability to commute/relocate:
- Fergus, ON N1M 2R2: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (required)
**Experience**:
- Medical office: 2 years (required)
Work Location: In person
Application deadline: 2023-08-31
Expected start date: 2023-09-05
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