Medical Office Assistant

1 week ago

Fergus, Canada Wellington Health Care Alliance Full time

Posted on behalf of the General Surgery Clinic at Groves Memorial Community Hospital
- __________________________________________

April 24, 2024

**GENERAL SURGERY CLINIC at GROVES MEMORIAL COMMUNITY HOSPITAL**

**MEDICAL OFFICE ASSISTANT**

**(FULL TIME)**

One (1) Full Time Medical Office Assistant position is available in the General Surgery Clinic at Groves Memorial Community Hospital (GMCH).

**Summary**:
The General Surgery Clinic at GMCH is currently seeking a dynamic, experienced and highly-motivated person to join and help manage our practice. We are seeking a full time Medical Office Assistant who takes initiative and knows how to problem-solve.

**Duties and Responsibilities**:
All regular duties and responsibilities of a Medical Office Assistant, such as:

- Answer phone calls, schedule appointments and manage patient inquiries.
- Maintain patient records and ensure confidentiality of sensitive information.
- Assist medical staff with administrative tasks as needed.
- Handle billing and insurance claims processing.
- Schedule appointments and surgeries within the hospital.
- Management day to day issues as they arise, including complaints.
- Maintain a positive and professional relationships with patients and co-workers. Other duties as assigned.

**Qualifications and Skills**:

- Medical Office Administration program or equivalent experience.
- Bachelors Degree is preferred.
- Excellent understanding of medical terminology and OHIP schedule of benefits.
- Excellent interpersonal skills.
- Basic IT Troubleshooting.
- Typing speed of 50-60 wpm or more.
- Ability to multi-task and willingness to take ownership of several clinic responsibilities.
- Excellent oral and written communication skills.
- Impeccable English and multilingualism is an asset.
- Medical office experience for one year.
- Microsoft office competency.
- EMR (Accuro) competency preferred.
- Solid planning and organization skills.
- To be successful in this role, you need to be a good team player, adaptive, friendly, able to build spirited relationships, thrive on challenges, and continuously drive your own learning and development.

**Hours of work**:

- 8 hour shift (8-4 or 9-5)
- Monday to Friday
- 35-40 hours per week
- Weekends as needed

**Salary**: $20.00 - $23.00 per hour, based on experience

We look forward to welcoming you to our surgical team and making a positive impact in our community.

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