63 - Player Assistants & Marshalls

2 weeks ago

Toronto, Canada Donalda Club Full time

Players’ Assistant/Starter (Seasonal, Part-Time)

JUNE TO NOVEMBER 2024

Donalda Golf & Country Club, founded in 1960, is a prestigious year round private club that offers a high standard of social, athletic and dining facilities to our members and their families. We are located in central Toronto and accessible by TTC. Our caring and attentive staff members are focused on providing authentic hospitality and meaningful experiences to each and every member and guest. Our Club is a place where high expectations aren't just met they are exceeded by making our members and guests feel special.

We are seeking a dedicated, member service-oriented professional to join our Golf team as a Part-Time Players’ Assistant/Starter Marshal from June to November 2024(Weather dependent).

If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the Donalda team Our staff members continue to aim higher and show they care about our members, guests and each other to ensure we achieve our goal of creating unforgettable service experiences.

**What We Offer**:

- Complimentary staff meals
- Complimentary parking
- Hourly rate: Starting from $18
- Wellness Spending Account (Upon contract completion)
- Golf Privileges
- One (1) Seasonal Vacant Position

**THE POSITION**:
Under the supervision and direction of the Associate Golf Professional, the Players’ Assistant & Starter will perform his/her duties to enhance the experience of members and guests on the golf course. This will include monitoring pace of play, providing courteous assistance to golfers and assisting with turf care when necessary, and maintaining Donalda’s level of service while organizing and running the tee sheet from the first tee starters hut. These responsibilities will ultimately enhance the overall golf experience of the members and guests at Donalda Club.

**AN OVERVIEW OF MAIN DUTIES & RESPONSIBILITIES**:

- Monitoring the speed of play and keeping the average 18-hole round within a target range of 4hrs 13 mins.
- When slow play issues arise, the Players’ Assistant is to communicate the issue to the CPGA professional staff on duty and they will ensure that the situation is resolved. Use of Tag Marshal software will aid in this task.
- Ensuring golfers are prepared for their round and they start on their scheduled time.
- Introducing golfers to their playing partners, when applicable.
- Additionally, the starter will ensure with pro shop staff that proper charges have been applied. This process will include keeping statistical record of rounds played by guests, members, and staff.
- Maintain the chipping green to be clear of balls and tidy at all times.
- Ensure that golfers are provided with courteous assistance of any kind when needed, as well as providing golfers with additional amenities; including water, towels, pencils, scorecards, and rides in and off the golf course.
- Monitoring all golfers to ensure that they adhere to on course rules & etiquette.
- Assist the Turf Care crew whenever necessary to ensure the golf course remains clean and tidy.
- Facilitate any questions or concerns members and their guests may have while on the golf course to ensure an enhanced golf experience.
- Perform any additional duties as specified by the Head Golf Professional, Associate Golf Professionals, or the Pro Shop
- Fill divot seed mix bottles on a daily basis at all stations (1st, 5th, 12th)

**JOB SPECIFICATIONS/QUALIFICATIONS REQUIRED**:

- Completion of High School Education (Grade 12) is required
- Knowledge of the game of golf and the principles surrounding etiquette is required
- Minimum of 2 years experience at a private club is required in this role
- Must be able to perform lifting and mild strenuous activity. Must be able to lift 25 lbs (Golf Bag)
- Good communication skills with a good working knowledge of written and spoken English
- Must be able to work under pressure while maintaining composure and performance standard during busy peak periods
- Well groomed, mannerly, co-operative and outwardly friendly (team oriented).
- Able to work shifts - days, evenings, weekends, and holidays
- Punctual and reliable

**CERTIFICATES, LICENSES, REGISTRATIONS**:

- CPR and First Aid Certificates is recommended

We thank all applicants for their interest and will only contact those selected for an interview. Applicants who do not already have legal permission to work in Canada will not be considered.

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