Bilingual Client Service Representative

5 months ago

London, Canada Canada Life Assurance Company Full time

**Job Description**:
We are looking for a
**_Client Service Representative_**

As a Client Service Representative, you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse products and services. If you have a background in finance or insurance, this is a perfect opportunity to put your skills and knowledge to use

The Client Service Centre operates from 8 am to 8pm Monday to Friday, EST, which means no late evenings and no weekends. We are closed on statutory holidays too

We offer a challenging, team-oriented work environment, competitive income, and opportunities for professional and personal development and growth.

If you are looking for an opportunity to put your customer service, negotiating and analytical skills to good use by helping people find information they are looking for, this is the role for you

**What you will do**
- Responding to customer and advisor inquiries regarding insurance or investment products and services offered through London Life, Great-West Life and Canada Life
- Meeting established service targets and providing superior and accurate customer service
- Participating in our 8-10 week training program
- Maintaining a positive and professional approach with customers and advisors

**What you will bring**
- Excellent and professional customer service skills
- Strong communication and interpersonal skills
- A background in financial services, hospitality or contact centre experience is preferable
- Post secondary education in business or finance related field is considered an asset
- Eager to learn about investments or insurance
- Ability to multi-task efficiently and have a strong attention to detail
- Excellent Microsoft Office skills and an ability to learn multiple computer systems
- Ability to work a rotating shift schedule between the hours of 8 am to 8pm, EST, Monday to Friday
- Ability to work in a fast-paced and constantly changing work environment

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

LI-Hybrid

  • Bilingual Client Relationship Representative

    5 months ago

    London, Canada CIBC Mellon Full time

    **Company Information**: CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee...

  • Customer Service Representative

    3 weeks ago

    London, Ontario, Canada Randstad Full time

    Job Opportunity: We are seeking a Bilingual Service Availability Representative to join our team at a top 5 bank. As a representative, you will be responsible for providing exceptional customer service skills to clients. The contract is for 24 months, with a high chance of extension and conversion to a permanent opportunity. The pay rate is $21.50/hour, and...

  • Customer Service Representative

    5 months ago

    London, Canada ECHO Power Equipment Canada Full time

    **ECHO Power Equipment (Canada), **a major distributor of outdoor power equipment across Canada is seeking a talented, team-oriented individual, dedicated to providing outstanding customer service and _**VIP Service**_ to our dealers throughout Canada in the role of **Bilingual (English/French) Customer Service Representative** This position will be...

  • Customer Service Representative

    2 months ago

    London, Canada ECHO Power Equipment Canada Full time

    **ECHO Power Equipment (Canada), **a major distributor of outdoor power equipment across Canada is seeking a talented, team-oriented individual, dedicated to providing outstanding customer service and _**VIP Service**_ to our dealers throughout Canada in the role of **Bilingual (English/French) Customer Service Representative** This position will be...

  • Bilingual Customer Service Representative

    5 months ago

    London, Canada Scholar's Choice Full time

    Title Bilingual Customer Service Representative Level 2 Reports To Manager of Retail and Customer Service Operations Summary This individual also helps to promote continued customer interest in the company’s products and services and supports the company with tenders and large quotes. Core Competencies - Customer Focus - Communication - Mediating and...

  • Customer Service Representative

    3 weeks ago

    London, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled Bilingual Service Availability Representative to join our team at Randstad Canada. As a Bilingual Service Availability Representative, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced environment.Key Responsibilities- Respond to a variety of inbound...

  • Customer Care Representative

    5 months ago

    London, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion...

  • Customer Experience Representative

    5 months ago

    London, Canada Trudell Healthcare Solutions Inc. Full time

    **Job Description**: - Do you possess excellent bilingual communication skills and are able to foster strong customer relationships? - Do you have an interest in the Healthcare industry and have a passion for helping people? - Do you consider yourself to be very organized, detail oriented, and creative to think outside the box to resolve issues? We at...

  • Bilingual Customer Service Representative

    5 months ago

    London, Canada A&L Canada Laboratories Full time

    The Customer Service Representative acts as a liaison, provides product/services information, answers questions, and resolves any emerging problems that our customer accounts might face with accuracy and efficiency. In this role you will: - take and respond to all customer calls requiring French language skills - answer customer inquiries and complaints,...

  • Client Service Representative

    5 months ago

    London, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **_Client Service Representative in London, ON._** As a Client Service Representative, you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse...

  • Service Availability Representative

    1 month ago

    London, Ontario, Canada Randstad Full time

    Top 5 Bank OpportunityAre you looking to gain experience in a dynamic and fast-paced environment? Do you have exceptional customer service skills and a passion for delivering top-notch support?We are seeking a Bilingual Service Availability Representative to join our team at a top 5 bank. As a key member of our team, you will be responsible for providing...

  • Service Availability Representative

    1 month ago

    London, Ontario, Canada Randstad Full time

    Top 5 Bank OpportunityAre you looking to gain experience in a dynamic and fast-paced environment? Do you have exceptional customer service skills and a passion for delivering top-notch support?We are seeking a Bilingual Service Availability Representative to join our team at a top 5 bank. As a key member of our team, you will be responsible for providing...

  • Bilingual Service Availability Reps I

    1 month ago

    London, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Bilingual Service Availability Reps to join our...

  • Client Service Representative

    5 months ago

    London, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 months ago

    London, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Account Manager, Client Services

    5 months ago

    London, Canada Ascend Fundraising Solutions Full time

    **WHO WE ARE** Founded in 2010, Ascend Fundraising Solutions online and in-venue fundraising platform and solutions have been used by some of the world’s most notable non-profit organizations such as United Way, Vancouver Canucks foundation, Canadian Olympic Foundation, Canadian Institute for the Blind, Kansas City Chiefs foundation, Boston Red Sox...

  • Client Service Representative

    4 months ago

    London, Canada Canada Life Assurance Company Full time

    **Job Description**: As a **Client Service Representative** you will be responsible for providing prompt, courteous and professional service to our policy holders, advisors and administrative staff. You will respond to telephone inquiries by providing accurate information on our diverse products and services. If you have a background in finance or...

  • Bilingual (English/french) Customer Service

    7 days ago

    London, Canada Orgill Canada Hardlines ULC Full time

    Join Orgill Canada, where our mission, "Help Our Customers Be Successful," isn't just a statement—it's the foundation of everything we do. As the leading independent hardlines distributor, we pride ourselves on innovation, quality, and a relentless drive to provide our customers with the tools, products, and programs they need to thrive. We're more than a...

  • Client Service Representative

    5 months ago

    London, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    5 months ago

    London, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...