Bilingual Service Availability Reps I
1 month ago
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Prime Hires is seeking a skilled Bilingual Service Availability Reps to join our client.
Contract Dates: 24 months with potential to convert
Pay Rate: $23.50 per hour
Job Responsibilities:
- Ensure accurate and detailed problem documentation/ticketing
- Provide timely escalation and follow-up with support groups and colleagues
- Identify and escalate wide-impact or potential wide-impacting outages
- Identify trends and opportunities for improvement as well as provide ongoing feedback
Experience & Qualification Requirements:
- Bilingual: Fluency in French and English (read, speak, write)
- Above average computing and navigational skills
- Exceptional customer service skills
- A team player who collaborates effectively with peers and other teams but can also work well independently
- Good knowledge of Microsoft O365 (Word, Excel, OneNote and PowerPoint)
- A technical support background or related education - troubleshooting exp
- Ability to type at least 30 words per minute
- General knowledge and understanding of PC hardware and components.
Personal Attributes:
- Strong organizational skills
- Strong communication skills both verbal and written
- Problem-solving skills, customer service and interpersonal skills
**_**ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS**_**
**How to Apply**: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.
-
Service Availability Reps Unilingual
1 month ago
London, Canada Robertson and Company Full timeOur client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Service Availability Reps Unilingual to join our...
-
Bilingual Customer Service Rep
5 months ago
London, Canada 3M Full time**Job Description**: 3M is seeking a Bilingual Customer Service Rep Main Responsibilities:- Communicates clearly and professionally to determine required course of action.- Uses ERP systems to create/update/invoice/confirm repair orders as required.- Provides verbal and written updates to customers at various stages of the repair process including costing...
-
Bilingual Service Availability Specialist
7 days ago
London, Ontario, Canada Randstad Canada Full timeWe are seeking a skilled Bilingual Service Availability Representative for a 24-month contract with a top 5 bank. This is a unique opportunity to gain experience in a top 5 bank while working in a hybrid role with a great team.This is a rotational shift position that requires the ability to work all 3 shifts. The ideal candidate will have above average...
-
Customer Service Representative
3 weeks ago
London, Ontario, Canada Randstad Canada Full timeJob SummaryWe are seeking a highly skilled Bilingual Service Availability Representative to join our team at Randstad Canada. As a Bilingual Service Availability Representative, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced environment.Key Responsibilities- Respond to a variety of inbound...
-
Service Availability Representative
1 month ago
London, Ontario, Canada Randstad Full timeTop 5 Bank OpportunityAre you looking to gain experience in a dynamic and fast-paced environment? Do you have exceptional customer service skills and a passion for delivering top-notch support?We are seeking a Bilingual Service Availability Representative to join our team at a top 5 bank. As a key member of our team, you will be responsible for providing...
-
Service Availability Representative
1 month ago
London, Ontario, Canada Randstad Full timeTop 5 Bank OpportunityAre you looking to gain experience in a dynamic and fast-paced environment? Do you have exceptional customer service skills and a passion for delivering top-notch support?We are seeking a Bilingual Service Availability Representative to join our team at a top 5 bank. As a key member of our team, you will be responsible for providing...
-
Customer Care Representative
5 months ago
London, Canada Ministry of Public and Business Service Delivery Full timeAt ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion...
-
Customer Rep-station
2 months ago
London, Canada Fedex Canada Full timeThis is an interview position. To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES High school...
-
Territory Capture Rep
5 months ago
London, Canada AutoMediaGroup Full time**Job Summary** This position is ideal for someone that wants to fit in between a vehicle delivery expert and sales rep. A step up from detailing and lot duties. If selling cars was not for you but you love cars, the people and to image both this is your calling! You would be a contracted outside territory capture rep. Training and some equipment (DSLR...
-
Membership Group Sales Team Rep
2 months ago
London, Canada STEM MONTESSORI ACADEMY OF CANADA Full time**Our Company: Something About Us!** STEM Montessori Academy Canada (STEM CANADA) is a federal not for profit program currently operating in facilities across Canada. Our mission and focus is to help each child achieve academic excellence, master self-learning skills, and develop equal character while fostering self-discipline, critical thinking, and...
-
Bilingual (English/french) Customer Service
7 days ago
London, Canada Orgill Canada Hardlines ULC Full timeJoin Orgill Canada, where our mission, "Help Our Customers Be Successful," isn't just a statement—it's the foundation of everything we do. As the leading independent hardlines distributor, we pride ourselves on innovation, quality, and a relentless drive to provide our customers with the tools, products, and programs they need to thrive. We're more than a...
-
Customer Rep-station
2 months ago
London, Canada Fedex Canada Full timeLa sélection à ce poste requiert une entrevue. Aider et renseigner les clients qui s’informent directement. Remplir les tâches administratives nécessaires au bon fonctionnement. Favoriser la poursuite des ventes et générer des revenus supplémentaires autant que possible. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES High school diploma/equivalent....
-
Account Executive
5 months ago
London, Canada Karbon Full time**About Karbon** Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 16 hours per week, per employee. We have customers in 28 countries and have grown...
-
Service Availability Representative
2 weeks ago
London, Ontario, Canada Randstad Canada Full timeJob SummaryAre you looking to gain experience within a top 5 bank? Do you have exceptional customer service skills? If so, this would be a great opportunity for you to develop your skills and advance your career.Our client, a top 5 bank, is looking for a Bilingual Service Availability Representative for a 24 months contract. There is a high chance this...
-
Customer Service Representative
3 weeks ago
London, Ontario, Canada Randstad Full timeJob Opportunity: We are seeking a Bilingual Service Availability Representative to join our team at a top 5 bank. As a representative, you will be responsible for providing exceptional customer service skills to clients. The contract is for 24 months, with a high chance of extension and conversion to a permanent opportunity. The pay rate is $21.50/hour, and...
-
Csr - Customer Service Representative
5 months ago
London, Canada DEETAG LTD Full time**Position: Customer Service Representative** The Customer Service Representative will play a key role in the success of our organization. The Customer Service Representative is responsible for meeting or exceeding all customer satisfaction levels while maintaining a positive and professional demeanor with both customers and coworkers. **Core...
-
Collection Officer
7 days ago
London, Canada Ministry of Finance Full timeAre you a motivated individual? If so, bring your expertise to the Ministry of Finance, Account Management and Collections Branch to conduct debt collection activities in support of business-critical revenue generating operational requirements. **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce...
-
Housekeeping Services Available
3 weeks ago
London, Ontario, Canada Georgia] Full timeHouse Cleaning ServicesWe are seeking a reliable and experienced individual to provide house cleaning services to our clients. The ideal candidate will be available to work during the week and weekends, and will have a strong focus on customer satisfaction and attention to detail.Key Responsibilities:Provide house cleaning services to clientsWork...
-
Bilingual Momentmaker
5 months ago
London, Canada TLS Connecting Voices Full timeTLS is a brand experience center devoted to supporting a select group of North American brands in delivering their brand promise. Based in London, Ontario we have honed our craft of shepherding customers towards having their needs met and taking customer engagement to a deeper level for over twenty years. “We create meaningful interactions by engaging in...
-
Service Employee I
3 weeks ago
London, Ontario, Canada Ryder System Full timeAbout the JobRyder System is seeking a motivated individual to fill the role of Service Employee I. As a member of the Maintenance Team, you will be responsible for ensuring that vehicles are prepped and transferred to the appropriate location within the facility.Key ResponsibilitiesWash and fuel vehiclesInspect and maintain the yard and shopMove heavy-duty...