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Parts Technician

2 months ago

Regina, Canada Fort Garry Industries Full time

Fort Garry Industries (FGI) Is Canada's most trusted truck and trailer parts, sales and service provider. The Fort Garry Industries group of companies has over 500 employees with over 20 locations in five provinces, Ontario, Manitoba, Saskatchewan, Alberta, and BC. With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team and help with our continued success

**Fort Garry Industries has an exciting opportunity for a Parts Technician to join our team at our Regina location.**
- _ A highly competitive wage_
- Extended Health Care
- Health Spending Account
- Dental / Vision Benefits
- Employee Assistance Programs
- DPSP and RRSP
- Casual Dress Code
- Fun and supportive work environment
- Continuous learning

**Duties and Responsibilities**:

- Help determine, obtain, and suggest heavy duty parts for customers or full service within branch or central warehouse.
- Special order parts on an emergency basis when necessary and appropriate
- Answer customers’ questions about products, prices, availability, product catalogs and features
- Determine sales price for customers for each sale in accordance with company procedure
- Handle warranty or defective parts for customers in accordance with company procedure
- Process approved credits for customer when merchandise is returned

**Qualifications & Experience**:

- High School Diploma (or GED or High School Equivalence Certificate)
- 1 -2 years experience in a heavy-duty parts sales role or similar role preferred
- Exceptional customer service and communication skills
- both written & verbal
- Basic computer skills (Windows, Google, Outlook)
- Knowledge of heavy-duty truck, trailer, automotive and/or agriculture parts an asset
- Prior experience sourcing parts and product information through online vendors or catalogues an asset

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