Veterinary Receptionist

Are you a compassionate, organized, and enthusiastic individual with a love for animals and excellent customer service skills? Join our team at Taunton Road Animal Hospital, where we are dedicated to providing exceptional care to pets and their families. Our team is passionate about animal health, client satisfaction, and creating a welcoming environment for all who visit us.

**Role Overview**

As a Veterinary Receptionist, you will be the first point of contact for clients, ensuring a warm and welcoming experience. You'll assist with scheduling appointments, managing communications, and supporting the veterinary team in providing top-quality care to our patients.

**Key Responsibilities**
- Greet clients and their pets warmly upon arrival, creating a welcoming atmosphere.
- Schedule appointments, confirm bookings and manage reminders.
- Ensure the hospitals calendar is managed efficiently.
- Maintain accurate patient records and ensure all information is up-to-date.
- Process payments, issue invoices, and handle billing inquiries with professionalism.
- Assisting with administrative tasks such as filing and inventory management.
- Coordinate with the veterinary team to ensure smooth daily operations.
- Provide clients with information on pet health, wellness programs, and preventive care.
- Ensure the reception area is clean, organized, and stocked with necessary supplies.
- Handle sensitive situations, such as pet emergencies, with care and discretion.

**Qualifications**
- Previous experience in a receptionist or a customer service role (experience in a veterinary or medical setting is preferred).
- Knowledge of veterinary terminology and procedures is a plus.
- Proficiency with computer systems (experience with veterinary software is a plus).
- Strong organizational skills with attention to detail.
- Excellent interpersonal, verbal and written communication skills.
- Ability to work effectively in a team-oriented environment while managing multiple tasks simultaneously.
- Compassionate attitude towards animals and their owners.

What We Offer
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits package.
- The chance to make a difference in the lives of pets and their families every day.

If you're organized, compassionate, and eager to join a team dedicated dedicated to animal care, we'd love to hear from you

Pay: $19.00-$23.75 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday

Work Location: In person