Manager, Communications and Community Outreach

6 days ago

Markham, Canada ENERCARE Full time

Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste out of landfills as possible, and giving back to the communities where we live and work. Enercare is about putting people first by listening to our customers, continuous improvement and making our organization a destination for building people’s careers.

Come and join one of North America's largest home and commercial services and energy solutions companies We offer comprehensive benefits, a DC Pension Plan and savings match plan. If you are passionate about joining an organization committed to delivering 5 Star Customer Service, we would love to hear from you.

Enercare has embraced a hybrid work environment for the time being as we try different options and technologies to determine what will work best for the future of our people and our organization. Join us with an open mind on the future of work

**Role**: Manager, Communications and Community Outreach

**Status**: Contract (16 Months)

**Reports to**: Senior Manager, Internal Communications

**Department**: Human Resources

**Location**: Hybrid - Markham

If you excel in collaboration, embrace change, and drive innovation, Enercare has an exciting role for you Enercare Inc. seeks a highly motivated and energetic Manager, Communications and Community Outreach to join our team.

This individual will be a team player with exceptional interpersonal, communication and writing skills, project management experience and experience running events.

**Responsibilities**:

- Leads and oversees the rollout, maintenance, and evolution of our new Intranet Platform (SharePoint OnPrem to SharePoint Online), including internal campaigns, story mining, content creation, editing and posting.
- Leads and oversees the rollout and evolution of our new Community Outreach Program at the national and local levels, building and managing employee volunteerism, sponsorship and donations efforts.
- Works closely with our Chief Operating Officer to develop and deliver quarterly video series
- Contributes to internal communications planning and execution
- Creates, develops, and edits content that informs and inspires employees, including but not limited to newsletters, videos, scripts, surveys, and digital signage
- In conjunction with marketing, regularly contributes to the shared social media editorial calendar using sound judgment to identify, edit, write, and prepare internal news for external visibility.
- Contributes to the planning and development of communication strategies and tactics that effectively communicate the company strategy, particularly as it relates to our new company Ambition, Purpose, Values and Environmental, Social and Governance Commitments
- Work with various units to deliver high-quality internal communications materials, including special announcements and key messages.
- Leads company-wide employee recognition events and initiatives, including the annual Spirit Awards and Years of Service Celebrations
- Plays a key role in supporting the annual Kickoff Meeting, quarterly Town Halls, mid-year All-Hands and annual Leadership Conference
- Monitors and evaluates the effectiveness of communication strategies and tactics for continuous improvement.
- Key member of the Employee Committee
- Special assignments as required

**Qualifications**:

- College / University degree or diploma in Communications, English or Journalism or related discipline with 5 to 7 years of experience in communications
- Strong writing, editing and presentation skills; ability to write for a variety of audiences across multiple communication channels
- Detail-orientated with excellent organization, project management and time management skills
- Event management experience; able to manage multiple projects and shifting priorities in a fast-paced environment
- SharePoint Experience
- Experience managing third-party vendors
- Experience working in a deadline-sensitive environment
- Social media content creation experience (LinkedIn)
- Experience with Microsoft Office Suite and Canva

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

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