Bilingual IT Systems Administrator

2 weeks ago

Toronto, Canada GoCo Full time

As part of the TELUS Family, GoCo is a next-generation managed IT service provider that offers robust and flexible business communication technology like Unified Communications, Managed Networks and Network Security._

We are on a journey to assemble multiple industry-leading players into the most agile and efficient provider in the Canadian market.

**GoCo Technology is seeking a Bilingual “IT Systems Administrator” for its Vaughan office. You must be fluent in both French and English. This position is an in office role, you would need to present yourself Monday - Friday 9am-5pm.**

You will contribute to the team by performing the following:
(Weighted 75%)
- Provide network, server, desktop and laptop support (onsite and remote)
- Provide technical support / administration for Office 365 Suite management
- Resolve all desktop, peripheral, printer hardware and network connectivity
- Administration of SCCM
- Knowledge of Active Directory Infrastructure, Azure AD, DNS, DHCP, NPS, IIS, Clustering services, Windows Security, deployment services, DFS, MS Exchange Online, SharePoint Online and other Microsoft infrastructure services
- Monitor PRTG, Backups and Disaster Recovery operations
- Maintain a Windows Deployment Server / Desktop image
- Maintain WSUS to install Windows updates
- Maintain IT asset management including shipping & receiving
- Demonstrate problem solving skills to identify and resolve computer system and Network problems
- Research, develop and recommend policy guidelines and/or procedures
- Document problem resolutions and troubleshooting

(Weighted 25%)
- Manage a Tier 2 Data Center at a physical level co-ordinating scheduled preventive maintenance with contractors
- Wiring including fiber, ethernet, BIX connectivity
- Power including UPS, battery, diesel generator, circuits, panels, receptacles, redundant PDUs
- Maintain & Organize inventory, cleaning data center, rack movement, PDU placement, Ethernet / Fiber / Bix wiring.
- Maintain monitoring systems for the physical infrastructure
- Responsible for Emergency and Disaster Recovery to all physical Infrastructure outage / Maintenance issues.
- Responsible to co-ordinate with Bentall for Data Center related activities.
- Obtain quotes for data center equipment & maintenance contracts.
- Work with security team (SOC) for PCI compliancy
- Draft & Implement Change Controls for all work items
- Flexibility required to work onsite for various shifts 24/7 overseeing preventive maintenance.

What do you bring to the team?
- 3-5 years of related work experience preferred
- Post-secondary education in information systems or equivalent Certifications in MCSE/MCSA a plus
- Excellent Windows 10 troubleshooting and operational knowledge
- Windows Server systems administration experience in an Active Directory Environment
- Strong experience with configuration management and systems deployment with SCCM
- Experience with Exchange and Office365
- Virtualization experience (Hyper-V, VMWare or other hypervisors)
- Strong experience with Cloud technologies (Azure, Intune, O365)
- Advanced knowledge of Microsoft Office Suite Products
- Solid understanding of LAN and WAN networking
- Excellent verbal and written communication skills to quickly assess the real issue and resolve it the first time
- For data center management, a handy man style of physical infrastructure and a willingness to learn.
- General knowledge of Layer 1 networking.
- NOTE: The health and safety of our team, customers, and communities is paramount to GoCo. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19._

We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.

Accessibility

GoCo is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

INDHP

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