Program Advisor, Licensing and Compliance

4 weeks ago

Newmarket, Canada Ministry of Education Full time

**Consider a rewarding career with the Ministry of Education and join us in making a difference in early years child care in Ontario**

The Ontario Public Service (OPS) is one of the largest employers in the province, with a wide range of exciting career opportunities. We believe in the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency and responsiveness. We are committed to being an employer of first choice, creating a positive and inclusive work environment.

The OPS has been recognized as a top employer. We are proud to have been acknowledged as one of:

- Canada's Top 100 Employers
- Canada's Best Diversity Employers
- Greater Toronto's Top Employers
- Canada's Greenest Employers
- Canada's Top Employers for Young People

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**:

- Conduct site visits to inspect and assess compliance with legislative and regulatory requirements and ministry policies
- Identify and address immediate health and safety concerns
- Analyze licensing issues, including the use of data analytics, make recommendations for corrective action and best practices to enhance the quality of care where appropriate
- Build relationships by providing information, guidance, and advice related to licensing requirements and program resources
- Liaise with various community agencies and stakeholders
- Follow-up on complaints and serious occurrences and facilitate issues resolution
- Participate in compliance and enforcement action, where applicable
- Participate on projects and project committees
- Other duties, as assigned, in helping us meet our modern regulator objectives

The Central North region serves the following geographical areas: City of Toronto, York Region, City of Peterborough, and City of Kawartha Lakes.

**How do I qualify?**:
**Mandatory**:

- You have a valid Ontario Driver's Licence (class G)
- You are able and willing to travel throughout the service area on a regular basis, as required
- You must possess oral and written French language skills at the advanced level (your proficiency level will be confirmed before hire)

**Specialized Knowledge and Experience**:

- Understanding of child development theories/practices and early years education/programming including special needs in order to inspect and provide advisory services to licensed child care providers

**Strong Analytical and Problem-Solving Skills**:

- You are able to take risk-based approaches to assess and evaluate services/programs provided by child care operations against legislative requirements
- You can conduct inspections and investigate complaints from the public
- You are able to make recommendations on licensing, renewals, approval of new programs, compliance/enforcement action, and licensing revocation of operations
- You can effectively manage caseloads by taking risk-based approaches and using data analytics

**Communication and Interpersonal Skills**:

- You are able to establish and maintain effective working relationships with various stakeholders (i.e. child care providers, community agencies, fire departments, public health, building inspectors, ministry staff, the general public, etc.)
- You have demonstrated competencies in connecting and building rapport with diverse clients/stakeholders with varied backgrounds and needs
- You can explain and provide advice on licensing requirements and legislation/regulations
- You have presentation skills to conduct community information sessions
- You have written communication skills to prepare clear and concise reports on licensing recommendation and inspection findings and proposed compliance actions
- You can prepare accurate licensing documents, draft communications to agencies, licensees, and the public

**Computer Skills**:

- You are able to use portable technology while conducting on-site inspections

**Additional Information**:
**Address**:

- 1 Bilingual Permanent, 1091 Gorham St, Newmarket, Central Region, Criminal Record Check

**Compensation Group**:

- Ontario Public Service Employees Union- Understanding the job ad - definitions**Schedule**:

- 6**Category**:

- Education and Training**Posted on**:

- Wednesday, February 1, 2023**Note**:

- This ad is also available in French.

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