Current jobs related to Innovations and Development - Montréal - Kitco Metals Inc

  • Innovations and Development

    4 months ago

    Montréal, Canada KitcoMetals Inc, Full time

    **PURPOSE** We are seeking a highly motivated and innovative Innovation and Development Specialist to join our team at Kitco. As the CX Innovation and Development Specialist, you will play a key role in enhancing our customer experience by implementing and creating new technologies, leveraging data intelligence, and optimizing our CRM system. Your primary...

  • Innovations and Development Specialist

    3 months ago

    Montréal, Canada KitcoMetals Inc, Full time

    **PURPOSE**: We are seeking a highly motivated and innovative Innovation and Development Specialist to join our team at Kitco. As the CX Innovation and Development Specialist, you will play a key role in enhancing our customer experience by implementing and creating new technologies, leveraging data intelligence, and optimizing our CRM system. Your primary...

  • Solution Architect

    2 weeks ago

    Montréal, QC, Canada SIA Innovations Inc. Full time

    Élevez les affaires chez SIA Innovations Chez SIA Innovations, nous sommes des innovateurs engagés à aider nos clients dans leur virage numérique en tirant parti de l'IA et des technologies de cloud hybride d'IBM. Vous montrerez l’exemple en dirigereant notre équipe de spécialistes et notre studio « IA pour la modernisation et l’intégration »...

  • Innovation Strategist

    3 months ago

    Montréal, Canada Autodesk Full time

    Job Requisition ID # - 24WD77220 - La traduction en Français se trouve plus bas!/The French translation can be found below!_ Position Overview As an Innovation Strategist, you will help drive Autodesk's innovation and growth strategy, including product-led growth (PLG). You will join an group that works across functional and technical organizations within...

  • Directeur, Investissement Et Innovation, Lab

    4 months ago

    Montréal, Canada Business Development Bank of Canada Full time

    Viens faire banque à part. Choisir BDC comme employeur, c’est évoluer dans un milieu de travail sain, inclusif, riche de compétences et qui met de l'avant les meilleures conditions pour rassembler des équipes uniques où le pouvoir d'agir est réel. C’est aussi être au centre de projets économiques et financiers ambitieux afin de voir plus loin et...

  • Director, Innovation

    3 months ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Mechanical Designer

    2 weeks ago

    Montréal-Est, Quebec, Canada Nexans Full time

    About UsNexans is a global leader in the cable and electrical solutions industry. Our vision is to electrify the future, and we're committed to innovation and excellence in everything we do.Our BusinessWe operate in the Distribution & Usages business segment, providing reliable cable systems and intelligent energy solutions, including electrical accessories,...

  • Mechanical Designer

    2 weeks ago

    Montréal-Est, Quebec, Canada Nexans Full time

    About UsNexans is a global leader in the cable and electrical solutions industry. Our vision is to electrify the future, and we're committed to innovation and excellence in everything we do.Our BusinessWe operate in the Distribution & Usages business segment, providing reliable cable systems and intelligent energy solutions, including electrical accessories,...

  • Director, Digital Integration

    3 months ago

    Montréal, Canada Via HFR Full time

    At VIA HFR, we are re-imagining passenger rail service on behalf of the Government of Canada! Our goal is to create a new sustainable train network that that will run faster, more often and will be more reliable between Toronto and Québec City. The HFR project is Canada's largest infrastructure project in generations. Are you ready to take on a stimulating...

  • Bilingual Control Center Project Coordinator

    3 months ago

    Montréal, Canada MOBIA Technology Innovations Full time

    Montreal, QC MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Application and Data Services. Working with Service Providers, Government, Healthcare, and Enterprises across Canada, MOBIA has developed strategic...

  • iOS Developer

    3 months ago

    Montréal, Canada The Globe and Mail Full time

    COMPANY OVERVIEW : The Globe and Mail is a national icon and one of Canada's most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we've garnered international acclaim for our data visualization, design, and creative storytelling. We are committed to fostering diversity and...

  • Integration Architect

    3 days ago

    Montréal, QC, Canada SIA Innovations Inc. Full time

    Architect d'Intégration (API)Élevez les affaires chez SIA Innovations Chez SIA Innovations, nous sommes des innovateurs engagés à aider nos clients dans leur virage numérique en tirant parti de l'IA et des technologies de cloud hybride d'IBM. Nous créons de la valeur en aidant nos clients à augmenter leur productivité, à améliorer leur agilité et...

  • Director, Learning and Development

    3 months ago

    Montréal, Canada American Iron and Metal Full time

    **Company Description** American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of...

  • Spécialiste en approvisionnement

    3 days ago

    montréal, Canada Balcan Innovations Inc. Full time

    Localisation : St-Léonard Profil de l’entreprise Balcan Innovations est le chef de file nord-américain dans le domaine des films techniques, des produits d’emballage souple et des isolants réfléchissants avec cinq marques bien visibles : Emballage Balcan, Plastixx FFS Technologies, Systèmes d’emballage sécuritaire NELMAR, rFoil, Reflectix....

  • Bilingual Logistics Specialist

    4 months ago

    Montréal, Canada MOBIA Technology Innovations Full time

    Bilingual Logistics Specialist Montreal, Quebec MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Digital Transformation Services. Working with Service Providers, Government, Healthcare, and Enterprises across...

  • Solution Architect

    2 weeks ago

    Montréal, QC, Canada SIA Innovations Inc. Full time

    Architect de Solution – Intégration (API) Élevez les affaires chez SIA Innovations Chez SIA Innovations, nous sommes des innovateurs engagés à aider nos clients dans leur virage numérique en tirant parti de l'IA et des technologies de cloud hybride d'IBM. Nous créons de la valeur en aidant nos clients à augmenter leur productivité, à améliorer...

  • Integration Architect

    1 week ago

    Montréal, QC, Canada SIA Innovations Inc. Full time

    Architect d'Intégration (API) Élevez les affaires chez SIA Innovations Chez SIA Innovations, nous sommes des innovateurs engagés à aider nos clients dans leur virage numérique en tirant parti de l'IA et des technologies de cloud hybride d'IBM. Nous créons de la valeur en aidant nos clients à augmenter leur productivité, à améliorer leur agilité...

  • Partenaire d'Affaires RH

    3 days ago

    montréal, Canada Balcan Innovations Inc. Full time

    Localisation : St-Léonard Profil de l’entreprise Balcan Innovations est le chef de file nord-américain dans le domaine des films techniques, des produits d’emballage souple et des isolants réfléchissants avec cinq marques bien visibles : Emballage Balcan, Plastixx FFS Technologies, Systèmes d’emballage sécuritaire NELMAR, rFoil, Reflectix....

  • Innovation Lead

    3 months ago

    Montréal, Canada Signifly Full time

    **Can you facilitate a creative and inspiring collaboration with ambitious clients while managing a dynamic team of digital specialists to successfully drive projects?**: Our fast-growing team in **Montreal** is now looking for a dedicated Innovation Lead to** join our Innovation Lead team**. You will be an important point of contact for our clients, and...

  • Business Development Manager

    3 months ago

    Montréal, Canada SPI Santé Sécurité SPI Health and Safety Full time

    WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: **Our Employees**:...

Innovations and Development

5 months ago

Montréal, Canada Kitco Metals Inc Full time

**PURPOSE**

We are seeking a highly motivated and innovative Innovation and Development Specialist to join our team at Kitco. As the CX Innovation and Development Specialist, you will play a key role in enhancing our customer experience by implementing and creating new technologies, leveraging data intelligence, and optimizing our CRM system. Your primary focus will be on identifying improvements that enhance customer experience, exceed expectations, and drive results.

**Key Responsibilities and accountabilities**

**The responsibilities of this position include, but are not limited to the following**:
Implementation and creation of new technologies for the CX Team:

- Identify and assess emerging technologies that can improve customer experience and enhance our ability to serve customers effectively.
- Implement and integrate innovative solutions to enhance CX processes and operations.
- Collaborate with IT teams to provide CX IT support and ensure smooth technology integration.

Data Intelligence and Reporting:

- Utilize data analytics tools, such as SQL, Power BI, Tableau, and MS Excel, to analyze complex datasets.
- Extract insights and recommendations from data to make informed decisions for CX improvements.
- Monitor and report key performance metrics related to customer experience.

CRM System Specialist:

- Oversee and optimize the ERP and CRM systems to enhance customer interactions and retention.
- Ensure the CRM system is aligned with the customer journey and feedback from the voice of the customer.
- Develop strategies to leverage the CRM system for effective customer-centric solutions.

Strategy and Development:

- Collaborate with Marketing, Operations, and Sales to develop new processes and improve existing processes, products, and services based on the customer journey and voice of the customer feedback.
- Employ Design Thinking techniques, such as empathy maps and mind mapping, to target process weaknesses with the end user/customer in mind.
- Evaluate new technologies and guide teams in implementing appropriate solutions.
- Drive innovation, value, and efficiency through relationships and strategic partnerships.

**REQUIRED SKILLS AND COMPETENCIES**
- Bachelor’s degree in computer science, Statistics, Math, Engineering, Economics, Finance, or related fields.
- 5+ years of experience in a Data Analyst position or projects involving big data.
- People management skills and strong commercial acumen.
- Proficiency in business intelligence tools and data warehouse systems like SQL, Tableau, and MS Excel.
- Strong analytical and statistical analysis skills to extract insights and provide recommendations.
- Consultative mindset and ability to navigate complex structures and ambiguities.
- Interest and intellectual curiosity in innovation, exponential technologies, and driving value through relationships.
- Ability to think creatively and generate new ideas for product development and improvement.

The role requires both verbal and written communication in English for communication with vendors, partners (solution providers, development extensions, etc.) located outside Quebec. Project success and company reputation require efficiency and effectiveness in English communication.

**Benefits**:

- Dental care
- Life insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Montréal, QC H3B 1M1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 1 year (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

Work Location: Hybrid remote in Montréal, QC H3B 1M1