Community Relations Coordinator

3 weeks ago

Don Mills, Canada Delmanor Full time

Position: COMMUNITY RELATIONS COORDINATOR
Community: DELMANOR WYNFORD
Location: DON MILLS, ONTARIO
Choose a job you love and you will never have to work a day
Delmanor is an equal opportunity employer. We offer competitive benefits and incentive programs, which reflects the high value we place on our team members. Our commitment to ongoing training provides each team member the opportunity for professional development while keeping pace with current best practices.
What you’ll do:

- Support the Community Relations Manager (CRM) in ensuring occupancy and waiting list targets are met, and submitting reports on same
- Work with the CRM, General Manager and Director, Sales & Marketing to develop a marketing plan, including budget management, and reporting on same
- Undertake efforts to stay informed about the competitive landscape, industry trends, and client demands
- Assist the CRM in coordinating materials management, including vendor contact, purchasing, and inventory control
- Input and track marketing inquiries and respond in a timely manner
- Assist the CRM to develop and execute an annual community outreach plan, develop and maintain a community contact list, and participate in creating new partnership and community relationships
- Support the CRM in maintaining the relationship between the site and the resident and their family, specifically with answering inquiries and/or conducting tours
- Attend specific resident events to maintain a marketing presence
- Assist with the set up and maintenance of model and guest suites as required
- Other duties as required
What you bring:

- Post-secondary education preferably in Business or Hospitality Management with a focus on Business Administration, Sales, Marketing, Communication or Public Relations
- At least 2 years’ experience in a related industry such as real estate, healthcare, consumer sales, hospitality, or retirement
- Excellent verbal and written communication skills as well as computer literacy
- Initiative and enthusiasm, and the ability to demonstrate tact, empathy, and patience with seniors and their families.
- Valid driver’s license and reliable transportation

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