Automotive Service Manager

6 months ago


Bedford, Canada Zacks Auto Sales Full time

**NAPA AUTOPRO - Car Pro Auto Service Centre**

We are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience. We are looking for an automotive service manager to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

This position is a Store Manager developmental role. Car Pro Auto Service Center is committed to providing exceptional training to our associates. As a certified NAPA AUTOPRO repair facility, we have access to many resources and tools to help you maintain smooth daily operations. Responsibilities as a Napa AUTOPRO automotive service manager, you will manage and lead all automotive service technicians in the operation of the shop, including:

- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Deliver complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Supervise up to ten employees
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned Qualifications
- Up to 2 years of service advisor or service manager experience an asset
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team-building skills
- Valid driver’s license



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