Service Advisor
3 weeks ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Work site environment**:
- Motor vehicles
**Work setting**:
- Retail/wholesale establishment/distribution centre
- Automobile repair services
- Automotive service station
**Tasks**:
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Receive payments
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
**Computer and technology knowledge**:
- Internet
- MS Excel
- MS Windows
**Security and safety**:
- Reference required
**Transportation/travel information**:
- Own transportation
- Public transportation is available
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Excellent oral communication
- Organized
- Reliability
- Team player
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Other benefits**:
- Deferred Profit Sharing Plan (DPSP)
- Free parking available
- Other benefits
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